How to troubleshoot internet connection issues on Furuno FELCOM 500?
If you cannot use the internet with your Furuno Marine GPS System, first check that the handset screen displays [D: Connected] and the Web software displays [Data connection Connected]. Also, check the internet connection settings on your PC.
Why nothing displays on the handset screen of my Furuno Boating Equipment?
To resolve the issue of nothing displaying on the handset screen of your Furuno Boating Equipment, verify that the handset cable is properly connected to the communication unit and ensure the brightness level of the screen is not set too dark.
What to do if Furuno Boating Equipment does not become [Ready] status?
To resolve the issue of your Furuno Boating Equipment not reaching [Ready] status, check the following: * Ensure the antenna cable is properly connected. * Verify there are no obstructions blocking the signal between the antenna and the satellite. * Check if the ship position data is correct (if “No fix” or “No data” appears). * In the Web software, navigate to Main ? satellite search to perform a manual satellite search. * In the Web software, go to Settings ? Basic Settings ? GPS to confirm the backup GPS is configured correctly.
How to troubleshoot internal call issues on Furuno Boating Equipment?
To resolve the issue of not being able to make internal calls on your Furuno Boating Equipment, take the following steps: * Check that the handset and/or analog phone cables are properly connected to the communication unit. * If using an analog phone, check the phone number in the Web software by navigating to Settings ? Basic settings ? Analog ports to ensure it is correct. * In the web software, go to Settings ? PBX settings ? Extension to verify that "Outside" or "Incoming" does not appear in the [Call limit] setting. * Confirm that the same extension number and password are entered in both the handset and web software. For the handset, go to Settings ? 3 SIP ? 1 Client set. In the web software, go to Settings ? PBX settings ? Extension.
What to do if Furuno Boating Equipment handset keys do not respond?
To resolve the issue of the handset keys not responding on your Furuno Boating Equipment, push and hold the key for 3 seconds to restart the handset. If the keys still do not respond after the restart, it is recommended to contact your dealer.
Why does my Furuno FELCOM 500 not become ready?
If the Furuno Marine GPS System does not reach [Ready] status, check that the antenna cable is properly connected and that no objects are blocking the signal between the antenna and the satellite. In the Web software, perform a manual satellite search via Main ? satellite search. Also, verify that the ship position data is correct (ensure “No fix” isn't displayed). Finally, in the Web software, navigate to Settings ? Basic Settings ? GPS to confirm that the backup GPS is set correctly.
Why can't I make internal calls on my Furuno FELCOM 500 Marine GPS System?
If you cannot make internal calls on your Furuno Marine GPS System, verify that the handset and/or analog phone cables are properly connected to the communication unit. If using an analog phone, check the phone number in the Web software under Settings ? Basic settings ? Analog ports. Also, in the web software, check Settings ? PBX settings ? Call limit to ensure the handset mode is NOT set to [Outline only] or [Incoming only]. Lastly, confirm that the same extension number and password are entered in both the handset (Settings ? 3 SIP ? 1 Client set) and the web software (Settings ? PBX settings ? Extension).
What to do if nothing displays on Furuno FELCOM 500 Marine GPS System handset screen?
If the Furuno Marine GPS System handset screen displays nothing, first ensure the handset cable is correctly connected to the communication unit. Then, check that the screen brightness level isn't set too low.
How to fix a blank handset screen on Furuno Boating Equipment?
If nothing is displaying on the handset screen of your Furuno Boating Equipment: * Check if the handset cable is properly connected to the communication unit. * Check that the brightness level of the screen is not set too dark.
What to do if my Furuno Boating Equipment has no power?
If the POWER lamp on the communication unit of your Furuno Boating Equipment doesn't illuminate, try the following: * Check if the fuse has blown. * Check if the power connector has loosened. * Check if the power cable is rusted or damaged. * Check if the power cable is damaged. * Verify that the voltage of the ship battery is within the range of 10.8 - 31.2V DC.
General| Frequency Band | L-band |
|---|---|
| Data Rate | Up to 432 kbps |
| IP Handset | Yes |
| LAN Ports | 2 |
| Voice Support | Yes |
| SMS Support | Yes |
| Operating Temperature | -15°C to +55°C |
| Type | Inmarsat FleetBroadband Satellite Communication System |
| Communication Protocols | TCP/IP, SMTP, POP3 |
| Antenna Type | Omnidirectional |
| Interface | Ethernet |
Details the system configuration and connected equipment, including optional units.
Provides an overview of the Fleet Broad Band (FB) system, satellite coverage, and ground facilities.
Guides on accessing and displaying the Web MMI interface for system configuration and maintenance.
Explains how to manage SIM card PIN codes, including entry, blocking, and changes.
Details password management across modes, lists passwords, and provides procedures for forgotten passwords.
Describes the structure and navigation of the Web MMI interface, including user authentication modes.
Details the structure and menu options of the Handset interface, including screen layouts.
Provides an overview of TEL/FAX settings configuration on the Web MMI and Handset.
Guides on registering Handsets in the SIP server for phone call functionality.
Explains how to configure incoming call routes for Voice and FAX services.
Details settings for Standard IP and Streaming IP data connections via WAN.
Describes how to use Ping and Nslookup for confirming Internet connection status.
Explains ISDN UDI/RDI communication setup via serial port.
Guides on installing modems and configuring dial-up connections for UDI/RDI.
Covers Firewall and IP Filter settings for network security and access control.
Identifies the front and rear panel components of the FB-2000 communication unit.
Details the components and internal structure of the FB-1500 antenna unit.
Provides an overview of maintenance procedures and power-on sequences.
Explains how to monitor system status via Web MMI and Handset.
Guides on executing self-tests for Antenna and Communication units.
Details procedures for initializing the Communication unit and Handset.
Describes the block configuration and circuit diagrams of the FB-2000 communication unit.
Explains the overview, differences, and functions of the FB-1500/1250 antenna units.
Guides on updating software for Communication units (HUB, MODEM).
Details the procedure for using the BDE software updating tool for various components.
Explains how to monitor GPS data from Internal or External GPS via Web MMI.
Lists the general, antenna, and communication unit specifications for FELCOM-500.
Defines SIM Card and related terms like PIN code, PUK code, IMEI, OTA.
Explains Power over Ethernet (PoE) technology and its classes.
Instructions for describing the equipment's location and illustrating its surroundings.
Details how to check system settings and operations by copying Web MMI information.
Covers power source requirements and antenna distance specifications.
Lists available services and communication rates for FELCOM-250/500.
Provides an overview of system configuration settings and examples.
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