Furuno FELCOM 500 - Service Manual

Other manuals for Furuno FELCOM 500

Operator's Manual190 pages

Questions and Answers

T
Tammie CaseSep 10, 2025
Why is the incoming indicator silent on my Furuno Boating Equipment?
- D
  Dillon ThorntonSep 12, 2025
  If the incoming indicator on your Furuno Boating Equipment does not sound: * Check that the cable between the incoming indicator and the Communication unit is correctly connected. * Adjust the incoming indicator volume by pressing S to increase the volume. * In the Web software, go to Settings ? Basic settings ? Incoming indicator (enabled service) and check if Voice (telephone), FAX, ISDN UDI, ISDN RDI (UDI/ RDI FELCOM 500 only) are checked.
A
Alexa SolisSep 9, 2025
Why can't I use the internet with my Furuno Boating Equipment?
- B
  bolsenSep 9, 2025
  If you cannot use the internet with your Furuno Boating Equipment: * Check that the handset screen displays [D: Connected] and the Web software displays [Data connection Connected]. * Check the internet connection settings on your PC.
A
ashley08Aug 22, 2025
How to troubleshoot no power issue on Furuno Boating Equipment?
- J
  Juan HermanAug 22, 2025
  If the POWER lamp on the communication unit of your Furuno Boating Equipment does not illuminate, indicating no power, there are several things to check: * Verify the fuse hasn't blown. * Ensure the power connector is securely fastened. * Inspect the power cable for rust or damage. * Confirm the ship's battery voltage is within the range of 10.8 - 31.2V DC.
Y
Yvonne RussoSep 6, 2025
What to do if Furuno Boating Equipment does not become ready status?
- C
  Cindy OneillSep 6, 2025
  If your Furuno Boating Equipment does not reach [Ready] status, consider the following: * Ensure the antenna cable is properly connected. * Confirm there are no obstructions blocking the signal between the antenna and the satellite. * Use the Web software to perform a manual satellite search via Main ? satellite search. * Verify that the ship position data is correct (check for “No fix” or “No data” messages). * In the Web software, navigate to Settings ? Basic Settings ? GPS to ensure the backup GPS is set correctly.
J
Jamie CruzSep 4, 2025
What to do if my Furuno Boating Equipment has no power?
- P
  Phillip FullerSep 4, 2025
  If the POWER lamp on the communication unit of your Furuno Boating Equipment doesn't illuminate, try the following: * Check if the fuse has blown. * Check if the power connector has loosened. * Check if the power cable is rusted or damaged. * Check if the power cable is damaged. * Verify that the voltage of the ship battery is within the range of 10.8 - 31.2V DC.
O
Omar PetersSep 2, 2025
What to do if Furuno Boating Equipment takes a lot of time to communicate with fax?
- D
  Damon SanchezSep 2, 2025
  To address the issue of slow fax communication with your Furuno Boating Equipment, activate the safety communication mode on FAX-2840, referring to the operator’s manual of the fax.
S
Summer BakerSep 1, 2025
How to stop wavy printing of the fax with Furuno Boating Equipment?
- J
  Joshua LewisSep 1, 2025
  To reduce the vibration causing wavy printing on faxes from your Furuno Boating Equipment, place anti-vibration material under the fax machine.
D
dillontheresaAug 31, 2025
Why is incoming indicator silent on Furuno Boating Equipment?
- D
  Donald JohnsonAug 31, 2025
  To address the issue of the incoming indicator not sounding on your Furuno Boating Equipment: * Check that the cable between the incoming indicator and the Communication unit is correctly connected. * Adjust the incoming indicator volume by pressing S to increase it. * In the Web software, navigate to Settings ? Basic settings ? Incoming indicator (enabled service) and verify if Voice (telephone), FAX, ISDN UDI, ISDN RDI (UDI/RDI FELCOM 500 only) are checked.
S
Scott Kemp DDSAug 30, 2025
How to fix internet connection issues on Furuno Boating Equipment?
- S
  Steven JonesAug 30, 2025
  To resolve the issue of being unable to use the internet on your Furuno Boating Equipment, check that the handset screen displays [D: Connected] and the Web software displays [Data connection Connected]. Also, check the internet connection settings on your PC.
T
Thomas LopezAug 28, 2025
What to do if Furuno Boating Equipment handset keys do not respond?
- C
  Connor RobertsAug 29, 2025
  To resolve the issue of the handset keys not responding on your Furuno Boating Equipment, push and hold the key for 3 seconds to restart the handset. If the keys still do not respond after the restart, it is recommended to contact your dealer.

Summary

Chapter 1. Overview

1.1 System Configuration

Details the system configuration and connected equipment, including optional units.

1.2 Overview of the Fleet Broad Band (FB)

Provides an overview of the Fleet Broad Band (FB) system, satellite coverage, and ground facilities.

1.3 Have the Web MMI for FELCOM-250;500 Displayed

Guides on accessing and displaying the Web MMI interface for system configuration and maintenance.

Chapter 2. Handling Password

2.1 SIM Password (PIN Code)

Explains how to manage SIM card PIN codes, including entry, blocking, and changes.

2.4 Handling the Password

Details password management across modes, lists passwords, and provides procedures for forgotten passwords.

Chapter 3. Menu Tree

3.1 Web MMI

Describes the structure and navigation of the Web MMI interface, including user authentication modes.

3.2 Handset

Details the structure and menu options of the Handset interface, including screen layouts.

Chapter 4. Settings for TEL;FAX

4.1 Overview

Provides an overview of TEL/FAX settings configuration on the Web MMI and Handset.

4.3 Registering the Handsets in the SIP Server (Mandatory)

Guides on registering Handsets in the SIP server for phone call functionality.

4.4 Setting the Incoming Routing (Mandatory)

Explains how to configure incoming call routes for Voice and FAX services.

Chapter 5. WAN Settings

5.1 WAN Settings

Details settings for Standard IP and Streaming IP data connections via WAN.

5.2 Diagnostics

Describes how to use Ping and Nslookup for confirming Internet connection status.

Chapter 6. UDI;RDI Communication

6.1 Overview

Explains ISDN UDI/RDI communication setup via serial port.

6.2 Settings

Guides on installing modems and configuring dial-up connections for UDI/RDI.

Chapter 8. Security Settings

8.1 Security Settings

Covers Firewall and IP Filter settings for network security and access control.

Chapter 9. Parts Location

9.1 Communication Unit: FB-2000

Identifies the front and rear panel components of the FB-2000 communication unit.

9.4 Antenna Unit: FB-1500

Details the components and internal structure of the FB-1500 antenna unit.

Chapter 10. Maintenance

10.1 Overview

Provides an overview of maintenance procedures and power-on sequences.

10.2 Status monitor

Explains how to monitor system status via Web MMI and Handset.

10.5 Selftest

Guides on executing self-tests for Antenna and Communication units.

10.9 Initializing

Details procedures for initializing the Communication unit and Handset.

Chapter 11. Block Description

11.1 Communication unit: FB-2000

Describes the block configuration and circuit diagrams of the FB-2000 communication unit.

11.2 Antenna unit: FB-1500;1250

Explains the overview, differences, and functions of the FB-1500/1250 antenna units.

Chapter 12. Updating the Software

12.1 Updating the Communication Unit Software

Guides on updating software for Communication units (HUB, MODEM).

12.3 BDE Software Updating Tool

Details the procedure for using the BDE software updating tool for various components.

Chapter 13. Q&A

Appendix 1. NMEA Port

AP1.1 Monitoring the GPS Data

Explains how to monitor GPS data from Internal or External GPS via Web MMI.

Appendix 3. Specifications

AP3.1 FELCOM-500

Lists the general, antenna, and communication unit specifications for FELCOM-500.

Appendix 4. Abbreviations

AP4-1 SIM Card (Subscriber Identity Module Card)

Defines SIM Card and related terms like PIN code, PUK code, IMEI, OTA.

AP4-5 PoE

Explains Power over Ethernet (PoE) technology and its classes.

Check List

1. Location of the Equipment

Instructions for describing the equipment's location and illustrating its surroundings.

2. The Settings and Operation Check

Details how to check system settings and operations by copying Web MMI information.

Summary

1. Installations

Covers power source requirements and antenna distance specifications.

2. Operations

Lists available services and communication rates for FELCOM-250/500.

4. Settings

Provides an overview of system configuration settings and examples.

Furuno FELCOM 500 Specifications

General

Frequency Band	L-band
Data Rate	Up to 432 kbps
IP Handset	Yes
LAN Ports	2
Voice Support	Yes
SMS Support	Yes
Operating Temperature	-15°C to +55°C
Type	Inmarsat FleetBroadband Satellite Communication System
Communication Protocols	TCP/IP, SMTP, POP3
Antenna Type	Omnidirectional
Interface	Ethernet