Furuno FELCOM 250 - User Manual

Other manuals for Furuno FELCOM 250

Service Manual462 pages

Installation Manual66 pages

Questions and Answers

C
Christopher ContrerasNov 22, 2025
What to do if I cannot make external calls on Furuno Boating Equipment?
- L
  Leah ReevesNov 23, 2025
  To resolve the issue of not being able to make external calls on your Furuno Boating Equipment, consider the following checks: * Verify the telephone number is correctly dialed. For land subscribers: [00], country code, tel. no. For ship subscribers: [00], [870], (ocean area code), Inmarsat no. * Ensure the handset cable is properly connected to the communication unit. * Confirm the handset screen displays [V:Ready / 0]. * In the Web software, check Settings ? PBX Settings ? Extension to ensure that "Extension" or "Incoming" does not appear in the [Call limit] setting. * Verify that the same extension number and password are entered in both the handset and web software. Handset: Settings ? 3 SIP ? 1 Client set. Web software: Settings ? PBX settings ? Extension * Check if the [...
N
Nicholas WestAug 25, 2025
Why nothing displays on the handset screen of my Furuno Boating Equipment?
- W
  Wanda RiveraAug 26, 2025
  To resolve the issue of nothing displaying on the handset screen of your Furuno Boating Equipment, verify that the handset cable is properly connected to the communication unit and ensure the brightness level of the screen is not set too dark.
A
Ashley WrightAug 27, 2025
What to do if Furuno Boating Equipment does not become [Ready] status?
- R
  Ryan MillerAug 27, 2025
  To resolve the issue of your Furuno Boating Equipment not reaching [Ready] status, check the following: * Ensure the antenna cable is properly connected. * Verify there are no obstructions blocking the signal between the antenna and the satellite. * Check if the ship position data is correct (if “No fix” or “No data” appears). * In the Web software, navigate to Main ? satellite search to perform a manual satellite search. * In the Web software, go to Settings ? Basic Settings ? GPS to confirm the backup GPS is configured correctly.
A
Andrea FloresAug 27, 2025
How to troubleshoot internal call issues on Furuno Boating Equipment?
- A
  April SpencerAug 27, 2025
  To resolve the issue of not being able to make internal calls on your Furuno Boating Equipment, take the following steps: * Check that the handset and/or analog phone cables are properly connected to the communication unit. * If using an analog phone, check the phone number in the Web software by navigating to Settings ? Basic settings ? Analog ports to ensure it is correct. * In the web software, go to Settings ? PBX settings ? Extension to verify that "Outside" or "Incoming" does not appear in the [Call limit] setting. * Confirm that the same extension number and password are entered in both the handset and web software. For the handset, go to Settings ? 3 SIP ? 1 Client set. In the web software, go to Settings ? PBX settings ? Extension.
C
Courtney DominguezAug 28, 2025
What to do if Furuno Boating Equipment handset keys do not respond?
- I
  irussoAug 29, 2025
  To resolve the issue of the handset keys not responding on your Furuno Boating Equipment, push and hold the key for 3 seconds to restart the handset. If the keys still do not respond after the restart, it is recommended to contact your dealer.
T
Tracy YoungSep 18, 2025
Why does my Furuno Marine GPS System not become ready?
- D
  Donald JonesSep 18, 2025
  If the Furuno Marine GPS System does not reach [Ready] status, check that the antenna cable is properly connected and that no objects are blocking the signal between the antenna and the satellite. In the Web software, perform a manual satellite search via Main ? satellite search. Also, verify that the ship position data is correct (ensure “No fix” isn't displayed). Finally, in the Web software, navigate to Settings ? Basic Settings ? GPS to confirm that the backup GPS is set correctly.
E
Erin NavarroSep 15, 2025
Why can't I make internal calls on my Furuno FELCOM 250 Marine GPS System?
- T
  Traci HopkinsSep 15, 2025
  If you cannot make internal calls on your Furuno Marine GPS System, verify that the handset and/or analog phone cables are properly connected to the communication unit. If using an analog phone, check the phone number in the Web software under Settings ? Basic settings ? Analog ports. Also, in the web software, check Settings ? PBX settings ? Call limit to ensure the handset mode is NOT set to [Outline only] or [Incoming only]. Lastly, confirm that the same extension number and password are entered in both the handset (Settings ? 3 SIP ? 1 Client set) and the web software (Settings ? PBX settings ? Extension).
J
jayellisSep 16, 2025
What to do if nothing displays on Furuno FELCOM 250 handset screen?
- M
  Misty WhiteSep 16, 2025
  If the Furuno Marine GPS System handset screen displays nothing, first ensure the handset cable is correctly connected to the communication unit. Then, check that the screen brightness level isn't set too low.
A
Alexandra Nguyen DDSSep 7, 2025
How to fix a blank handset screen on Furuno Boating Equipment?
- J
  Jordan CruzSep 8, 2025
  If nothing is displaying on the handset screen of your Furuno Boating Equipment: * Check if the handset cable is properly connected to the communication unit. * Check that the brightness level of the screen is not set too dark.
T
Tammy CampbellSep 4, 2025
What to do if my Furuno Boating Equipment has no power?
- A
  Alexander SweeneySep 4, 2025
  If the POWER lamp on the communication unit of your Furuno Boating Equipment doesn't illuminate, try the following: * Check if the fuse has blown. * Check if the power connector has loosened. * Check if the power cable is rusted or damaged. * Check if the power cable is damaged. * Verify that the voltage of the ship battery is within the range of 10.8 - 31.2V DC.

Summary

SAFETY INSTRUCTIONS

General Safety Precautions and Warnings

Essential safety warnings, cautions, and guidelines for operating the equipment safely.

Specific Safety Warnings and Labels

Warnings about radome, LCD handling, and information on equipment warning labels.

SYSTEM CONFIGURATION

BASIC OPERATION

Handset and Communication Unit Overview

Screen Layout and Menu Navigation

Internet Connection and Password Management

HANDSET OPERATIONS

Making, Receiving, and Managing Calls

Detailed guide to call operations, including history and contacts.

SMS Message Handling

Procedures for logging in, sending, receiving, and managing SMS messages.

Web Browser Usage

Connecting to the internet, viewing web pages, managing favorites, and handling URLs.

SETTINGS FOR HANDSET

SMS and Web Browser Settings

Network and SIP Settings

Configuring network parameters (LAN, WAN, PPPoE) and SIP server settings.

Password, Notifications, and Special Functions

WEB SOFTWARE

Opening, Closing, and Screen Navigation

Status Monitoring and Data Connection Management

Contacts Management via Web Software

SMS Handling via Web Software

Managing SMS messages, including sending, receiving, and box organization.

SIM Card, Satellite Search, and Log Management

WEB FUNCTIONS

Communication Unit Settings and Administrator Login

PBX, Extension, and Group Settings

Network Settings: LAN, WAN, PPPoE, and Security

PC Connection Setup for PPPoE

MAINTENANCE AND TROUBLESHOOTING

Periodical Maintenance and Fuse Replacement

LED Indicators and Troubleshooting Common Issues

Interpreting LED status lights and resolving common operational problems.

Self-Tests and Error;Warning Message Interpretation

Performing self-tests and understanding system error and warning messages.

Restoring Defaults and Viewing System Information

Furuno FELCOM 250 Specifications

General

Operating Temperature	-15°C to +55°C
Communication System	Inmarsat
Data Reporting	Yes
Tracking	Yes
Voice Support	Yes
SMS Support	Yes
Frequency	1.6 GHz
Power Supply	12-24 VDC
Interface	Ethernet