Part # 138683 (01/08) Page 23
TROUBLESHOOTING
Oven (Standard & Convection)
Problem Possible Cause Solution
Oven too hot or not hot enough Thermostat out of calibration Check calibration
Burner ame shuts o when oven is at
the required temperature.
Thermostat has incorrect
by pass rate.
Replace thermostat
Burner ame soft-lazy yellow tip Insucient primary air Check aeration shutter setting
Flame lifts o burner ports Excessive primary air Check aeration shutter setting
Burner lifts back to the injector Excessive primary air Check aeration shutter setting
Burner “pops” when turned o Excessive primary air Check aeration shutter setting
Burner ame too large Incorrect setting pressure or injector Check setting pressure or injector
Delayed ignition. Pilot ame too small Clean burner
Burner ignition ports blocked Check aeration shutter setting
Incorrect aeration Check millivolt output
Oven pilot keeps going out Faulty thermocouple Check millivolt output
Faulty ame safety device Replace ame Safety device
Pilot ame too small Check pilot ame length
Thermocouple connection is loose. Check connection
Low millivolt output on open circuit Pilot ame too small Adjust pilot ame length
Defective thermocouple Replace
Millivolt output high in open circuit test
and low in closed circuit test
Faulty ame safety device Replace
Test but ame safety valve will not stay
open
Faulty ame safety device Replace ame safety device
Door will not stay closed Insucient tension on springs Adjust tension
Broken spring Replace
Broken hinge link Replace
Door will not stay open Too much tension on springs Adjust tension
Door not closing on one side Door warped Replace door
Door not level or low in center Trunnion support loose Level and tighten
Trunnion support worn Replace
No spark to pilots (*-”E” Models Only) Disconnected or loose hi-tension
wires
Reconnect hi-tension wires
Defective piezzo Replace piezzo
*No Power to range *Check power supply
*Defective momentary switch *Replace switch
*Defective spark module *Replace module
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