K2 Summit and K2 Base Direct Detection Camera User's Guide
7
Returns
In the event that the instrument must be returned to the factory, please request a Returned
Materials Authorization (RMA) number via email: gatan-rma@gatan.com. This RMA
number must appear on all shipping documents to ensure that proper actions will be taken to
repair or replace the instrument.
Support
Gatan, Inc. provides free technical support via phone, fax, and electronic mail. To reach
Gatan technical support, contact the facility nearest you, or send an email to
service@gatan.com or info@gatan.com.
Please consult the Customer Service section of the Gatan website at www.gatan.com for the
latest contact information.
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