GE Voluson P6 BT16 - Troubleshooting Trees, Instructions and Tech Tips

To Next Page

To Previous Page

GE DRAFT VOLUSON™ P8 / VOLUSON™ P6

DIRECTION 5723243, R

EVISION 6 DRAFT (MAY 23, 2018) BASIC SERVICE MANUAL

Chapter 7 - Diagnostics/Troubleshooting 7-43

Section 7-10

Troubleshooting Trees, Instructions and Tech Tips

Table 7-8 below outlines Voluson™ P8 / Voluson™ P6 troubleshooting trees and instructions shown in

the sub-sections.

Table 7-8 Troubleshooting Trees and Instructions

Sub-section Description Page Number

7-10-1

System does not boot up

7-50

7-10-2

Noise disturbs the Image

7-51

7-10-3

Trackball - Impaired Sensitivity

7-52

7-10-4

Printer Malfunction

7-53

7-10-5

Monitor Troubleshooting

7-54

7-10-6

DVD/CD+R/RW Drive Test

7-55

7-10-7

Network Troubleshooting

7-57

7-10-8

Tech Tips

7-58

Main Page

Important Precautions3
Chapter 141
Introduction41
- Section 1-1 Overview41
- Section 1-2 Important Conventions43
- Section 1-3 Safety Considerations47
- Section 1-4 Electromagnetic Compatibility (EMC)56
- Section 1-5 Customer Assistance57
  - 1-5-1 Contact Information57
  - 1-5-2 System Manufacturer58
Chapter 259
Site Preparation59
- Section 2-1 Overview59
  - 2-1-1 Purpose of Chapter 259
- Section 2-2 General Console Requirements60
- Section 2-3 Facility Needs64
Chapter 369
Setup Instructions69
- Section 3-1 Overview69
  - 3-1-1 The Purpose of Chapter 369
- Section 3-2 Set Up Reminders70
- Section 3-3 Receiving and Unpacking the Equipment74
- Section 3-4 Preparing for Set Up78
  - 3-4-1 Verify Customer Order78
  - 3-4-2 EMI Protection78
- Section 3-5 Connection of Auxiliary Devices80
- Section 3-6 Completing the Set Up93
- Section 3-7 Printer Installation100
- Section 3-8 Cellular Modem Installation122
- Section 3-9 System Configuration130
- Section 3-10 Available Probes139
- Section 3-11 Software/Option Configuration139
- Section 3-12 Connectivity Setup140
  - 3-12-1 Connectivity Introduction140
- Section 3-13 Network Configuration143
- Section 3-14 Connectivity Setup Worksheet161
- Section 3-15 Paperwork163
  - 3-15-1 Product Locator Installation163
  - 3-15-2 User Manual(s)163
Chapter 4165
Functional Checks165
- Section 4-1 Overview165
  - 4-1-1 Purpose of Chapter 4165
- Section 4-2 Required Equipment165
- Section 4-3 General Procedure166
- Section 4-4 Functional Checks172
  - 4-4-1 Patient Archive (Image Management)173
  - 4-4-2 Erasing DVD/CD174
- Section 4-5 Backup and Restore Database, Preset Configurations and Images175
- Section 4-6 Software Configuration Checks188
  - 4-6-1 System Setup188
  - 4-6-2 Measure Setup189
- Section 4-7 Peripheral Checks190
- Section 4-8 Mode Transition206
- Section 4-9 Site Log207
Chapter 5209
Components and Functions (Theory)209
- Section 5-1 Overview209
  - 5-1-1 Purpose of Chapter 5209
- Section 5-2 General Information210
- Section 5-3 FrontEnd Processor230
- Section 5-4 BackEnd Processor235
  - 5-4-1 Hard Disk Drive236
  - 5-4-2 SOM (System On Module)236
    - 5-4-2-1 Congatec236
- Section 5-5 Internal I/O238
- Section 5-6 OPIO (User Interface)239
- Section 5-7 Monitor245
- Section 5-8 Monitor setup245
- Section 5-9 External I/O246
- Section 5-10 Peripherals247
- Section 5-11 Power Distribution248
- Section 5-12 Service Platform (InSite Exc)254
  - 5-12-1 Introduction254
  - 5-12-2 Access / Security254
    - 5-12-2-1 Local Access255
    - 5-12-2-2 Remote Access256
- Section 5-13 Common Service Desktop (CSD)257
  - 5-13-1 Internationalization257
- Section 5-14 Service Page258
- Section 5-15 Boot Screen Functions264
  - 5-15-1 Overview264
- Section 5-16 Windows Start Menu267
- Section 5-17 LINUX - Voluson Maintenance System269
Chapter 6289
Service Adjustments289
- Section 6-1 Overview289
  - 6-1-1 Purpose of Chapter 6289
- Section 6-2 Regulatory289
- Section 6-3 LCD Monitor Adjustment290
- Section 6-4 Modification of Keyboard Layout291
  - 6-4-1 Setup the Voluson™ P8 / Voluson™ P6 Keyboard Language Layout291
Chapter 7293
Diagnostics/Troubleshooting293
- Section 7-1 Overview293
  - 7-1-1 Purpose of Chapter Voluson™ P8 / Voluson™ P6293
  - 7-1-2 Overview293
- Section 7-2 Collect Vital System Information294
  - 7-2-1 Request for Service (DRFM)296
  - 7-2-2 Shortcuts List298
- Section 7-3 Check Points Voltages299
  - 7-3-1 How to check power299
    - 7-3-1-1 Dachstein Power Supply (DPS)299
- Section 7-4 Screen Captures and Logs300
- Section 7-5 Remote Access to Service Platform309
- Section 7-6 How to use the Auto Tester program315
  - 7-6-1 Limitation of the Auto Tester317
- Section 7-7 Hardware Tests318
- Section 7-8 Minimum Configuration to Boot/Scan329
  - 7-8-1 Booting without using the Ultrasound Hardware329
- Section 7-9 User Interface Troubleshooting333
  - 7-9-1 Console Test333
- Section 7-10 Troubleshooting Trees, Instructions and Tech Tips335
- Section 7-11 Error Messages345
Chapter 8349
Replacement Procedures349
- Section 8-1 Overview349
  - 8-1-1 Purpose of Chapter 8349
  - 8-1-2 Returning/Shipping System, Probes and Repair Parts351
- Section 8-2 System Software - Installation/Upgrade Procedure352
  - 8-2-1 Before the Installation/Upgrade procedure352
    - 8-2-1-1 System Functional Checks353
    - 8-2-1-2 Check vital System Setup data354
  - 8-2-2 System Software - Installation Procedure (FMI from DVD)356
  - 8-2-3 Software DVD Storage360
  - 8-2-4 Software Update Package - Download/Installation Procedure361
    - 8-2-4-1 Overview361
    - 8-2-4-2 Update Procedure361
- Section 8-3 Software and Functional Checks after Installation/Upgrade Procedure368
- Section 8-4 Image Settings Only - Loading Procedure370
  - 8-4-1 Introduction370
  - 8-4-2 Loading Procedure370
- Section 8-5 Full Backup (Full System Configuration) - Loading Procedure370
  - 8-5-1 Introduction370
  - 8-5-2 Loading Procedure370
- Section 8-6 Image Archive - Loading Procedure370
  - 8-6-1 Introduction370
  - 8-6-2 Loading Procedure370
- Section 8-7 Replacement or Activation of Options371
  - 8-7-1 Operation for activating Options372
    - 8-7-1-1 Operation for installing a “Demo Key” or a “Permanent Key”:372
- Section 8-8 Replacement of FRONT CABINET BEZEL ASSY BT16373
  - 8-8-1 Manpower373
  - 8-8-2 Tools373
  - 8-8-3 Disassembly Procedure373
  - 8-8-4 Installation Procedure373
- Section 8-9 Replacement of ASSY BEZEL FRONT DVD PLASTIC BT16374
  - 8-9-1 Manpower374
  - 8-9-2 Tools374
  - 8-9-3 Disassembly Procedure374
  - 8-9-4 Installation Procedure374
- Section 8-10 Replacement of FRONT PRINTER BEZEL ASSY BT16375
  - 8-10-1 Manpower375
  - 8-10-2 Tools375
  - 8-10-3 Disassembly Procedure375
  - 8-10-4 Installation Procedure375
- Section 8-11 Replacement of Cover Top Cabinet Plastic376
  - 8-11-1 Manpower376
  - 8-11-2 Tools376
  - 8-11-3 Disassembly Procedure376
  - 8-11-4 Installation Procedure377
- Section 8-12 Replacement of Front PEDESTAL COVER BT16378
  - 8-12-1 Manpower378
  - 8-12-2 Tools378
  - 8-12-3 Disassembly Procedure378
  - 8-12-4 Installation Procedure379
- Section 8-13 Replacement of TRAY PEDESTAL CABINET PLASTIC BT16380
  - 8-13-1 Manpower380
  - 8-13-2 Tools380
  - 8-13-3 Disassembly Procedure380
- Section 8-14 Replacement of REAR CABINET BEZEL ASSY BT16382
  - 8-14-1 Manpower382
  - 8-14-2 Tools382
  - 8-14-3 Disassembly Procedure382
  - 8-14-4 Installation Procedure382
- Section 8-15 Replacement of ENCODER set383
  - 8-15-1 Manpower383
  - 8-15-2 Tools383
  - 8-15-3 Removal procedure383
  - 8-15-4 Installation Procedure387
- Section 8-16 Replacement of Power ON/OFF key PCB Assembly388
  - 8-16-1 Manpower388
  - 8-16-2 Tools388
  - 8-16-3 Disassembly procedure388
  - 8-16-4 Installation procedure393
- Section 8-17 Replacement of Keyboard Assembly-TOP394
  - 8-17-1 Manpower394
  - 8-17-2 Tools394
  - 8-17-3 Disassembly procedure394
  - 8-17-4 Installation procedure398
- Section 8-18 Replacement of OPIO BUTTON SET399
  - 8-18-1 Manpower399
  - 8-18-2 Tools399
  - 8-18-3 Removal Procedure399
  - 8-18-4 Installation Procedure403
- Section 8-19 Replacement of OPIO Plastic lower cover assy404
  - 8-19-1 Manpower404
  - 8-19-2 Tools404
  - 8-19-3 Disassembly procedure404
  - 8-19-4 Installation procedure409
- Section 8-20 Replacement of OPIO Plastic upper cover assy410
  - 8-20-1 Manpower410
  - 8-20-2 Tools410
  - 8-20-3 Disassembly procedure410
  - 8-20-4 Installation procedure414
- Section 8-21 Replacement of Monitor415
  - 8-21-1 Manpower415
  - 8-21-2 Tools415
  - 8-21-3 Removal Procedure415
  - 8-21-4 Installation Procedure416
- Section 8-22 Replacement of the MONITOR ARM417
  - 8-22-1 Manpower417
  - 8-22-2 Tools417
  - 8-22-3 Removal Procedure417
  - 8-22-4 Installation Procedure419
- Section 8-23 Replacement of LCD Cable420
  - 8-23-1 Manpower420
  - 8-23-2 Tools420
  - 8-23-3 Disassembly Procedure420
  - 8-23-4 Assembly Procedure428
- Section 8-24 Replacement of ASSY Bumper Base Rubber429
  - 8-24-1 Manpower429
  - 8-24-2 Tools429
  - 8-24-3 Disassembly Procedure429
  - 8-24-4 Installation Procedure434
- Section 8-25 Replacement of OPIO435
  - 8-25-1 Manpower435
  - 8-25-2 Tools435
  - 8-25-3 Preparations435
  - 8-25-4 Removal Procedure435
  - 8-25-5 Installation Procedure438
- Section 8-26 Replacement of the SPEAKER439
  - 8-26-1 Manpower439
  - 8-26-2 Tools439
  - 8-26-3 Preparations439
  - 8-26-4 Removal Procedure439
  - 8-26-5 Installation Procedure439
- Section 8-27 Remove the PEDESTAL BOTTOM COVER BT16440
  - 8-27-1 Manpower440
  - 8-27-2 Tools440
  - 8-27-3 Preparations440
  - 8-27-4 Removal Procedure440
  - 8-27-5 Installation Procedure440
- Section 8-28 Replacement of the NEST441
  - 8-28-1 Manpower441
  - 8-28-2 Tools441
  - 8-28-3 Preparations441
  - 8-28-4 Removal Procedure441
  - 8-28-5 Installation Procedure445
- Section 8-29 Replacement of the AIR FILTER446
  - 8-29-1 Manpower446
  - 8-29-2 Tools446
  - 8-29-3 Preparations446
  - 8-29-4 Removal Procedure446
  - 8-29-5 Installation Procedure447
- Section 8-30 Replacement of the Probe Holder(KIT)448
  - 8-30-1 Manpower448
  - 8-30-2 Tools448
  - 8-30-3 Removal Procedure448
  - 8-30-4 Installation Procedure448
- Section 8-31 Replacement of SIDE COVER L ASSY BT16449
  - 8-31-1 Manpower449
  - 8-31-2 Tools449
  - 8-31-3 Preparations449
  - 8-31-4 Removal Procedure449
  - 8-31-5 Installation Procedure450
- Section 8-32 Replacement of SIDE COVER R ASSY451
  - 8-32-1 Manpower451
  - 8-32-2 Tools451
  - 8-32-3 Preparations451
  - 8-32-4 Removal Procedure451
  - 8-32-5 Installation Procedure453
- Section 8-33 Replacement of the Trackball454
  - 8-33-1 Manpower454
  - 8-33-2 Tools454
  - 8-33-3 Removal procedure454
  - 8-33-4 Installation Procedure457
- Section 8-34 Replacement of the TGC BOARD459
  - 8-34-1 Manpower459
  - 8-34-2 Tools459
  - 8-34-3 Preparations459
  - 8-34-4 Removal Procedure459
  - 8-34-5 Installation Procedure460
- Section 8-35 Replacement of AN KEYBOARD ASSY461
  - 8-35-1 Manpower461
  - 8-35-2 Tools461
  - 8-35-3 Preparations461
  - 8-35-4 Removal Procedure461
  - 8-35-5 Installation Procedure462
- Section 8-36 Replacement of the Caster Cap BT16463
  - 8-36-1 Manpower463
  - 8-36-2 Tools463
  - 8-36-3 Preparations463
  - 8-36-4 Removal Procedure463
  - 8-36-5 Installation Procedure468
- Section 8-37 Replacement of the CASTER469
  - 8-37-1 Manpower469
  - 8-37-2 Tools469
  - 8-37-3 Preparations469
  - 8-37-4 Removal Procedure469
  - 8-37-5 Installation Procedure470
- Section 8-38 Replacement of the SIDE CABINET TRAY BT16471
  - 8-38-1 Manpower471
  - 8-38-2 Tools471
  - 8-38-3 Preparations471
  - 8-38-4 Removal Procedure471
  - 8-38-5 Installation Procedure471
- Section 8-39 Replacement of the REAR HANDLE472
  - 8-39-1 Manpower472
  - 8-39-2 Tools472
  - 8-39-3 Preparations472
  - 8-39-4 Removal Procedure472
  - 8-39-5 Installation Procedure474
- Section 8-40 Replacement of the SPEAKER COVER LEFT/RIGHT475
  - 8-40-1 Manpower475
  - 8-40-2 Tools475
  - 8-40-3 Preparations475
  - 8-40-4 Removal Procedure475
  - 8-40-5 Installation Procedure475
- Section 8-41 Replacement of the DPS/DPS with Battery476
  - 8-41-1 Manpower476
  - 8-41-2 Tools476
  - 8-41-3 Preparations476
  - 8-41-4 Removal Procedure477
  - 8-41-5 Installation Procedure477
- Section 8-42 Replacement of the DRFM478
  - 8-42-1 Manpower478
  - 8-42-2 Tools478
  - 8-42-3 Preparations478
  - 8-42-4 Removal Procedure479
  - 8-42-5 Installation Procedure480
    - 8-42-5-1 DRFM (5497712) Installation Procedure480
    - 8-42-5-2 DRFM-2 (S5497712-2) Installation Procedure480
  - 8-42-6 Serial Number - Reprogamming Procedure481
  - 8-42-7 Installation of software patch CD484
- Section 8-43 Replacement of the SOM in DRFM487
  - 8-43-1 Manpower487
  - 8-43-2 Tools487
  - 8-43-3 Preparations487
  - 8-43-4 Removal Procedure487
  - 8-43-5 Installation Procedure488
- Section 8-44 Replacement of the HDD in DRFM489
  - 8-44-1 Manpower489
  - 8-44-2 Tools489
  - 8-44-3 Preparations489
  - 8-44-4 Removal Procedure489
  - 8-44-5 Installation Procedure489
- Section 8-45 Replacement of the DBM64490
  - 8-45-1 Manpower490
  - 8-45-2 Tools490
  - 8-45-3 Preparations490
  - 8-45-4 Removal Procedure490
  - 8-45-5 Installation Procedure491
- Section 8-46 Replacement of the T-DPI492
  - 8-46-1 Manpower492
  - 8-46-2 Tools492
  - 8-46-3 Preparations492
  - 8-46-4 Removal Procedure493
  - 8-46-5 Installation Procedure494
- Section 8-47 Replacement of the CSI495
  - 8-47-1 Manpower495
  - 8-47-2 Tools495
  - 8-47-3 Preparations495
  - 8-47-4 Removal Procedure495
  - 8-47-5 Installation Procedure496
- Section 8-48 Replacement of the CBP497
  - 8-48-1 Manpower497
  - 8-48-2 Tools497
  - 8-48-3 Preparations497
  - 8-48-4 Removal Procedure497
  - 8-48-5 Installation Procedure498
- Section 8-49 Replacement of the DVD499
  - 8-49-1 Manpower499
  - 8-49-2 Tools499
  - 8-49-3 Preparations499
  - 8-49-4 Removal Procedure499
  - 8-49-5 Installation Procedure500
- Section 8-50 Replacement of the OPIO USB Sub PWA501
  - 8-50-1 Manpower501
  - 8-50-2 Tools501
  - 8-50-3 Preparations501
  - 8-50-4 Removal Procedure501
  - 8-50-5 Installation Procedure502
- Section 8-51 Replacement of AN KEY TOP503
  - 8-51-1 Manpower503
  - 8-51-2 Tools503
  - 8-51-3 Preparations503
  - 8-51-4 Key Caps - Removal Procedure503
- Section 8-52 Replacing optional Peripherals504
  - 8-52-1 Manpower504
  - 8-52-2 Tools504
  - 8-52-3 Printer Installation (BW and Color)505
    - 8-52-3-1 BW Printer: SONY UP-D898, Color Printer: SONY UP-D25MD505
    - 8-52-3-2 Color Printer Assembly511
  - 8-52-4 HORIZONTAL TV PROBE HOLDER Installation518
  - 8-52-5 VERTICAL TV PROBE HOLDER Installation519
- Section 8-53 Replacement of FAN with Cable ASSY II520
  - 8-53-1 Manpower520
  - 8-53-2 Tools520
  - 8-53-3 Preparations520
  - 8-53-4 Removal Procedure520
  - 8-53-5 Installation Procedure520
- Section 8-54 Functional Checks after FRU replacement (Debrief Guidelines)521
- Section 8-55 Replacement of UVC522
- Section 8-56 Replacement of CWD piggy523
  - 8-56-1 Manpower523
  - 8-56-2 Tools523
  - 8-56-3 Preparations523
  - 8-56-4 Removal Procedure523
  - 8-56-5 Installation Procedure527
- Section 8-57 Replacement of ECG Kit assy528
  - 8-57-1 Manpower528
  - 8-57-2 Tools528
  - 8-57-3 Preparations528
  - 8-57-4 Removal Procedure528
  - 8-57-5 Installation Procedure529
- Section 8-58 Replacement of Battery Pack Assy532
  - 8-58-1 Manpower532
  - 8-58-2 Tools532
  - 8-58-3 Preparation532
  - 8-58-4 Removal procedure532
  - 8-58-5 Installation Procedure533
- Section 8-59 Replacement of WIRELESS LAN534
  - 8-59-1 Manpower534
  - 8-59-2 Tools534
  - 8-59-3 Preparation534
  - 8-59-4 Removal Procedure534
  - 8-59-5 Installation Procedure537
  - 8-59-6 Set up WIRELESS LAN537
  - 8-59-7 Functional Test537
Chapter 9547
Renewal Parts547
- Section 9-1 Overview547
  - 9-1-1 Purpose of Chapter 9547
- Section 9-2 List of Abbreviations548
- Section 9-3 Parts List Groups549
- Section 9-4 Plastics Covers (Front/Sides/Rear)550
- Section 9-5 LCD Monitor552
- Section 9-6 OPIO553
- Section 9-7 Nest Box Parts556
- Section 9-8 Mechanical Parts559
- Section 9-9 Options561
- Section 9-10 Optional Peripherals and Accessories562
  - 9-10-1 Printers and options562
- Section 9-11 System Manuals564
- Section 9-12 Probes565
- Section 9-13 Power Cord570
- Section 9-14 Biopsy Needle Guide572
Chapter 10575
Care & Maintenance575
- Section 10-1 Overview575
  - 10-1-1 Periodic Maintenance Inspections575
  - 10-1-2 Purpose of Chapter 10575
- Section 10-2 Why do Maintenance576
  - 10-2-1 Keeping Records576
  - 10-2-2 Quality Assurance576
- Section 10-3 Maintenance Task Schedule576
  - 10-3-1 How often should care & maintenance tasks be performed?576
- Section 10-4 Tools Required579
- Section 10-5 Tools Required581
  - 10-5-1 Special Tools, Supplies and Equipment581
    - 10-5-1-1 Specific Requirements for Care & Maintenance581
- Section 10-6 System Maintenance582
- Section 10-7 Using a Phantom (Optional)588
- Section 10-8 Electrical Safety Tests588
- Section 10-9 When There's Too Much Leakage Current...605

GE Voluson P6 BT16 - Troubleshooting Trees, Instructions and Tech Tips

Table of Contents

Related product manuals