Emergency situations
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Automatic accident reporting
System operation in the 
event of a traffic accident
Connection with the 
Public Safety Answering 
Point (PSAP)
Emergency services
OJX1089040LOJX1089040L
The Pan-European eCall device automatically makes an emergency call to the Public 
Safety Answering Point (PSAP) for proper rescuing operations in event of vehicle 
accident.
For proper emergency services and support the Pan-European eCall system 
automatically transmits the accident data to the Public Safety Answering Point (PSAP) 
when a traffic accident is detected.
In this case, the emergency call cannot be hung up by pressing the SOS button and the 
Pan-European eCall system remains connected until the emergency service officer, 
receiving the call, disconnects the emergency call.
In minor traffic accidents the Pan-European eCall system may not execute an 
emergency call. However, an emergency call may be made manually by pressing the 
SOS button.
 CAUTION
Operation of the system is impossible in case of absence of mobile transmission and 
GPS and Galileo signals.