Refrigerated High-Speed Micro Centrifuge, 1730R
21
6. Troubleshooting
6.1 Checklist
If any problems occur in the centrifuge, please check the following list before contact your
GENESPEED
®
Field Service Engineer.
Symptom Checklist
Power failure
Please refer to [3.1.1Power On/Off]. Make sure the AC Power cord completely connects
the instrument tothe power outlet. Check the power switch is on.
Can’t be started.
If the lid is not closed completely, the instrument does not run.
Check the lidstatus on the display window and close the lid completely if not. Please
refer to [3.1.2 Lid Release].
Can’t open the lid
If the power is out, check the main fuse for the laboratory to supply the power. If it is not
solved shortly, open the lid with the Emergency Lid-Lock Release Tool. Please refer to
[4.10Emergency Lid Open].
Can’t close the lid
Remove the dirt at the lid latch and keep the lid completely closed.
If the lidis closed by any reasons, please contact GENESPEED
®
service team.
Noise and vibration
during running
Please check if the table and the instrument keep level.
Please recheck the three coupling status on the following.
1. Balanced coupling of the rotor to the motor shaft
2. Complete xing of the rotor by the Rotor Locking Nut
3. Fastening of the rotor lidand the rotor. Please refer to [3.2Rotor Coupling and
Disassembling].
Check the balancedpositioning of the samples in the rotor.Please refer to [3.3Positioning
of Sample Tubes].
6.2 Error Codes
If any of the following error messages comes up with beeping sound, press [ENTER] button
to stop the beep and clear the error status. If the error messagedoes not disappear, check into the
current statusby referring to the following information.
Error Possible Causes Actions
Error 1 Motor
· If the speed does not reach 200rpm within 2 seconds after motor starts to
operate, this message may appear.
· Check whether the motor is normally working or not.
· If the error message does not disappear, please contact GENESPEED
®
Field
Service Engineer.
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