Template Module, Version 1.2, 11.09.2018,
Customer Service & Assistance
Gigaset A690-A690A/AS690-AS690A / LUG-Kombi UK-IE/IM-Ost/GR en / A31008-M2816-L101-1-7619 / appendix.fm / 2/26/
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Questions and answers
If you have any questions about the use of your telephone, please go to www.gigaset.com/service where help
is available at any time. The table below contains a list o
f common problems and possible solutions.
Problem Nothing on the display.
Cause The handset is not switched on.
The batteries are flat.
Solution Press the End call key for ab
out 5
seconds or place the handset into the base.
Charge or replace the batteries.
Problem No wireless connection to the base, Ba
se
flashes on the display.
Cause The handset is outside the range of the base.
Handset is not yet registered.
The base is not switched on.
Solution
¥ Move the handset closer to the base.
¥ Register the handset.
¥ Check the power plug on the base.
Problem You cannot hear a ring or dial tone from the fixed line network.
Cause The phone cable supplied has not been used or it has been replaced by a new cable with
th
e wr
ong pin connections.
Solution
¥
Please always use the telephone cable supplied or ensure that the pin connections are
correct when purchasing from a retailer: 3-4 assignment of telephone lead/EURO CTR37.
Problem Error tone sounds after system PIN prompt.
PIN forgotten.
Cause You have entered the wrong system PIN.
Solution
¥ Reset the system PIN to the default 0000.
All the handsets are de-registered. All settings are r
eset. All lists are deleted.
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