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GILBARCO VEEDER-ROOT FlexPay Encrypting PIN Pad User Manual

GILBARCO VEEDER-ROOT FlexPay Encrypting PIN Pad
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Start-up and Service Troubleshooting Flowcharts
Page 72 MDE-4784D FlexPay™ Encrypting PIN Pad Start-up and Service Manual · December 2011
Figure 3-65: Troubleshooting Flowchart - 6
BEGIN
Message
“SmartPad Not Working”
is displayed
The Advantage
series/Encore 300
dispenser only
Keys on the
FlexPay EPP
do not beep
when pressed
Run debit
transaction to
verify working
Retest Debit
Complete WRMA Part Card,
attach to bad FlexPay EPP
and replace FlexPay EPP
Yes
No
Check cable between
FlexPay EPP and CRIND.
Remove and reseat, or
replace if required.
Did “SmartPad
Not Working”
message go
away?
Did “SmartPad
Not Working”
message go
away after
Warmstart?
Yes
Warmstart
dispenser
No
Ensure that the issue
is not a broken beeper

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GILBARCO VEEDER-ROOT FlexPay Encrypting PIN Pad Specifications

General IconGeneral
BrandGILBARCO VEEDER-ROOT
ModelFlexPay Encrypting PIN Pad
CategoryCash Counter
LanguageEnglish