GILBARCO VEEDER-ROOT FlexPay Encrypting PIN Pad User Manual

Start-up and Service Troubleshooting Flowcharts
Page 76 MDE-4784D FlexPay™ Encrypting PIN Pad Start-up and Service Manual · December 2011
Figure 3-69: Troubleshooting Flowchart -10
N e w l y i n s t a l l e d
FlexPay EPP
Are all 4
screws tight?
Yes
Is FlexPay EPP
mounted on
bracket/dispenser
correctly?
Yes or No
Remove FlexPay
EPP from bracket/
dispenser
and reinstall. Ensure
that you tighten all 4
screws
Does message
still indicate
“Not
Activated”?
Ensure that there is
nothing physically
inhibiting the FlexPay EPP
from seating properly onto
the bracket or dispenser
If all the
above is
verified,
replace
Flex Pay EPP
Complete WRMA Part Card,
attach to bad FlexPay EPP
and replace FlexPay EPP
Reactivate
FlexPay EPP
Test Debit
BEGIN
FlexPay EPP 2.1
shows Not
Activated on RKL
No
Yes
No
Tighten all 4
screens and
check again

GILBARCO VEEDER-ROOT FlexPay Encrypting PIN Pad Specifications

General

Brand	GILBARCO VEEDER-ROOT
Model	FlexPay Encrypting PIN Pad
Category	Cash Counter
Language	English