What to do if my Ginlong Inverter screen is off with DC applied?
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Jesus HillSep 9, 2025
If the screen of your Ginlong Inverter is off while DC is applied, it indicates internal damage. Do not turn off the DC switches immediately, as this may further damage the inverter. Wait until sunset and confirm the string current is less than 0.5A using a clip-on ammeter before turning off the DC switch. Note that damage due to wrong connections or removing string wires under load is not covered under warranty.
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Brandy MarshallSep 8, 2025
What if Ginlong Solis Inverter is internally damaged?
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ortizjohnnySep 8, 2025
If your Ginlong inverter is internally damaged, do not turn off the DC switches, as this will cause further damage. Wait for solar irradiance to reduce and confirm the string current is less than 0.5A with a clip-on ammeter before turning off the DC switches. Note that damages due to incorrect operations are not covered by the device warranty.
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taylor96Sep 7, 2025
What to do if Ginlong Solis Inverter has initialization system fault?
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William MorrisonSep 7, 2025
If your Ginlong inverter shows an initialization system fault, restart the inverter or contact an installer.
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Jennifer PowellAug 22, 2025
How to troubleshoot Over Temperature error on Ginlong Solis?
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crosbyjacobAug 22, 2025
To address an over-temperature error on your Ginlong inverter:
* Check the ventilation around the inverter to ensure it's not obstructed.
* Also, verify that the inverter is not exposed to direct sunlight during hot weather.
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Todd Clark DDSSep 5, 2025
What to do if one of the DC string is reversely connected to Ginlong Solis Inverter?
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Brian WilliamsSep 5, 2025
If one of the DC strings is reversely connected to your Ginlong inverter, check the inverter's PV string polarity. If a string is reversely connected, wait until night when solar irradiance is low and the PV string current is below 0.5A. Then, turn off the two DC switches and correct the polarity issue.
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lmillerSep 3, 2025
How to fix over DC bus voltage on Ginlong Solis?
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Brenda VargasSep 3, 2025
To address an over DC bus voltage issue on your Ginlong inverter:
1. Check the inverter inductor connection.
2. Check the driver connection.
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Dr. Larry MosesSep 2, 2025
What to do if Ginlong Inverter has grid interference?
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Brenda PerkinsSep 2, 2025
If your Ginlong inverter is experiencing grid interference:
1. Restart the inverter.
2. Consider changing the power board.
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Samantha GraySep 1, 2025
How to troubleshoot PV isolation protection fault on Ginlong Solis?
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kingtimothySep 1, 2025
To troubleshoot a PV isolation protection fault on your Ginlong inverter:
1. Remove all DC inputs, then reconnect and restart the inverter one by one.
2. Identify which string is causing the fault and check the isolation of that string.
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Dr. Nicholas LewisAug 31, 2025
How to resolve over DC voltage on Ginlong Solis Inverter?
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Heather GarciaAug 31, 2025
To resolve an over DC voltage issue on your Ginlong inverter, reduce the number of modules in series.
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Michael HenryAug 29, 2025
Why Ginlong Solis can not start-up?
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pgonzalezAug 30, 2025
If your Ginlong inverter fails to start up:
1. Check if the connectors on the main board or power board are securely fixed.
2. Check if the DSP connector to the power board is also securely fixed.
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