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7 Warranty
7.1 Warranty Period
GoodWe provides a standard warranty of 5 years for SS series
products (warranty period begins from the date on purchase
invoice). Additional provision will be subject to contract.
7.2 Warranty Card
The warranty card and purchase invoice should be properly
kept for the product warranty period. Meanwhile, the
nameplate on products shall be kept clearly visible. Otherwise
GoodWe may reject warranty service or only provide paid service.
7.3 Warranty Conditions
According to the GoodWe product description and instructions,
if a device becomes defective within the warranty period, and
it is proved that further functional performance is impossible
due to a problem with product quality, the device will be, as
decided by GoodWe:
A Returned to the factory for maintenance; or
B Repaired onsite ; or
C Replaced (If the original model is no longer produced ,
GoodWe will provide a replacement device of equivalent
value according to model and age.)
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