FACTORY RESET
Restore to Factory Default via LCD Menu
In order to restore the GXV3350 unit to factory reset via the LCD Menu, please refer to the following steps:
1. On GXV3350 idle screen, go to Settings 🡪 Advanced 🡪 System Security 🡪 Factory reset.
2. Tap on Ok to confirm.
Figure 16: GXV3350 LCD – Confirm Factory Reset
Restore to Factory Default via the Web GUI
1. Login GXV3350 Web GUI and go to Maintenance 🡪 Upgrade and go More tab;
2. At the bottom of the page, click on the Reset button for Factory reset.
Figure 17: GXV3350 Web GUI – Factory
Reset
3. A dialog box will pop up to confirm factory reset;
4. Click OK to restore the phone to factory settings.
Figure 18: GXV3350 Web GUI – Confirm Factory Reset
Warning
Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the
settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and
cannot connect your device to your VoIP service provider.
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