GXE502X User Manual 11/2/2009
44
- Feature Codes
Feature codes allow GXE502X users to set features such as Call Forwarding and Do Not Disturb on
related extensions, as well as access destinations such as the voicemail system. This page also
allows users to customize the feature codes. The feature codes may be viewed or modified in the
text field beside each feature name.
Directory Assistance: Dial from a phone to have the GXE502X playback the phone’s extension
number.
IVR/Voice Prompt Assistance: Used for listening to and recording voice prompts. Dial the
feature code plus * 0 * [prompt number] * to listen to the voice prompt. Dial the feature code plus *
1 * [prompt number] * to record the voice prompt.
Example: The voice prompt file number 350 “Please enter the voicemail extension and #” and the code
feature is *68.
- If you want to listen to this voice prompt, enter: *68*0*350*
- If you want to record the voice prompt number 350, enter: *68*1*350*
You can also change the music on hold file in a similar manner. The voice prompt file number for the
music on hold is 27. So if you want to listen to the music on hold file simply dial *68*0*27* SEND from
any extension. If you want to record the music on hold from any extension then dial *68*1*27* SEND
and you will be able to replace the music on hold file.
To Next Page
Loading...
Need help?
General
