GXE502X User Manual 11/2/2009
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Internal call: This call routing profile is the one that will be used for all internal calls between
extensions. You will start with the following digit maps:
o *. : Star dot is created by the GXE automatically so that the local extensions can have access to
the feature codes. No conditions are set for it and the option is always set as an internal call since
it is within the same GXE
o NXX: If you run the express provisioning, which you should have done in the first place, then
you will find that the GXE created a digit map that matches your extensions prefix and length.
Again there are no conditions set and the value is always internal call. If you added any peers to
the GXE you will find that the GXE also created digit maps for them in a similar way like it did
with your own internal extensions, the difference is that now the option is set to Peer Extension
and the value corresponds to the peer where those extensions belong.
The administrator can keep adding digit maps (up to 10) to the internal call profile. The idea is that these calls
should always be routed within the limits of the company or corporation so that no call would incur in toll
charges; although it is left to the administrator’s decision how to route all the calls.
General Inbound: If the user does not want to use the PlayVoiceMenu option like in the previous
firmware versions, then he can select to use this profile. This profile offers more flexibility than the
PlayVoiceMenu but it requires a certain level of knowledge in order to configure it.
Initially the user will only find one digit map configured. The digit map will be the dot (.). Since the dot
is the wildcard, this means that the profile will take anything regardless of what digits where used or
how many where entered. This makes sense since it is an incoming call and the caller doesn’t know the
dialing rules. By default there are no conditions set in this profile and the option is set to direct the calls
into the default voice menu. This means that by default the GXE is configured to take all incoming calls
and route them to the default voice menu that comes pre set in the GXE. Later on the user can start
creating different voice menus and combine them with time condition statements in order to reproduce
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