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IMPORTANT
The nozzle and braided oil hose supplied with the boiler are only
covered for the period up to the time of the rst service (twelve
months). Both must be changed on the rst service and on every
annual service thereafter.
IMPORTANT
A suitable oil lter with a minimum 15µ ltration must be installed
in the oil supply line.
Do not wait until the fuel supply runs out before you re-order.
Sludge in the bottom of the tank may be drawn into the fuel lines.
It is recommended that the boiler is switched o when the new oil
supply is delivered and that the fuel is allowed to settle for an hour
before restarting the boiler.
Terms of manufacturer’s guarantee
• The Company shall mean Grant Engineering (UK) Limited.
• The boiler must be installed by a competent person and
in full accordance with the relevant Codes of Practice,
Regulations and Legislation in force at the time of installation.
• The boiler is guaranteed for two years from the date of
installation
4
, providing that every twelve months the annual
service has been completed
3
and the boiler registered with
the Company within thirty days of installation. Any work
undertaken must be authorised by the Company and carried
out by a competent service engineer.
• This guarantee will be invalid if the boiler does not have an
annual (every twelve month) service and will then be limited
to twelve months from the date of installation
4
.
• The shell (heat exchanger) of the oil boiler is covered by
a ve year parts and labour guarantee from the date of
installation
4
. This is subject to the following:
• The boiler is operated correctly, in accordance with the
Installation and servicing instructions.
• Grant Engineering (UK) Limited strongly recommends
that a Grant Mag-One in-line magnetic lter/s (or
equivalent
5
) is tted in the heating system pipework. This
should be installed and regularly serviced in accordance
with the lter manufacturer’s instructions. We reserve
the right to ask for proof of installation – failure to
provide this may result in the guarantee becoming
invalid.
• Proof is provided that the system has been ushed or
chemically cleaned where appropriate (refer to BS 7593)
and that the required quantity of a suitable corrosion
inhibitor added.
• Proof of annual servicing (including the checking of any
expansion vessels and pressure relief valves) must be
provided if and when requested by the Company.
• This guarantee does not cover breakdowns caused by
incorrect installation, neglect, misuse, accident or failure to
operate the boiler in accordance with the manufacturer’s
installation and servicing instructions.
• The boiler is registered with the Company within thirty days
of installation. Failure to do so does not aect your statutory
rights
1
.
• The balance of the guarantee is transferable providing the
installation is serviced prior to the dwelling’s new owners
taking up residence. Grant Engineering (UK) Limited must be
informed of the new owner’s details.
• The Company will endeavour to provide prompt service in
the unlikely event of a problem occurring, but cannot be held
responsible for any consequences of delay however caused.
• This guarantee applies to Grant Engineering (UK) Limited
boilers purchased and installed on the UK mainland, Isle
of Wight, Channel Islands, Isle of Man and Scottish Isles
only
2
. Provision of in-guarantee cover elsewhere in the UK is
subject to agreement with the Company.
• All claims under this guarantee must be made to the
Company prior to any work being undertaken. Invoices for
call out/repair work by any third party will not be accepted
unless previously authorised by the Company.
• Proof of purchase and date of installation, commissioning
and service documents must be provided on request.
• If a replacement boiler is supplied under the guarantee (due
to a manufacturing fault) the product guarantee continues
from the installation date of the original boiler and not from
the installation date of the replacement
4
.
• The oil boiler must be connected to a mains water supply
(installations utilising a private water supply are not covered
by this guarantee).
• Breakdown/failure due to lime scale will not be covered by
this guarantee.
• The replacement of a boiler under this guarantee does not
include any consequential costs, such as the removal or
replacement of worktops, kitchen units, etc.
• The boiler (excluding external modules) must not be sited in
a location where it may be subjected to frost.
Hard water advice (for Combi boilers only)
If you live in a hard water area, protection against scaling must
be given to the domestic hot water heat exchanger of your
combination boiler.
You should t an appropriate scale inhibitor or water softener as
any breakdown caused by water scaling is not covered by the
manufacturer’s guarantee. Ask your installer for advice.
Foot notes
1. Your statutory rights entitle you to a one year guarantee
period only.
2. The UK mainland consists of England, Scotland and Wales
only. Please note that for the purposes of this denition,
Northern Ireland and Scilly Isles are not considered part of
the UK mainland.
3. We recommend that your oil boiler is serviced every twelve
months (even when the guarantee has expired) to prolong
the lifespan and ensure it is operating safely and eciently.
4. The guarantee period will commence from the date of
installation, unless the installation date is more than six
months from the date of purchase, in which case the
guarantee period will commence six months from the date of
purchase.
5. As measured by gauss. The MagOne magnetic lter has a
gauss measurement of 12,000.
Version 1.2 – February 2017
Section 18: Guarantee
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