HASLER Messages Appendix C
Page C - 2 WJ20 06/2003
Screen Display Cause Remedy
CREDIT ERROR TMS error. Call TMS Helpdesk
1-800-248-8013.
FILE NOT VALID Memory card
damaged.
Call your local Hasler
dealer or Customer
Service Helpdesk at
1-800-446-6027 and
request a new
memory card.
FONT MISSING System error. Call your local Hasler
dealer or Customer
Service Helpdesk at
1-800-446-6027.
INK EXPIRED Ink cartridge older
than 9 months.
Replace ink
cartridge.
INK UNKNOWN Wrong ink installed. Replace ink
cartridge.
INSERT CARD Memory card not
installed.
Insert card and press
OK.
NO ACCOUNT No TMS Account set
up.
Call TMS Helpdesk
1-800-248-8013.
NO ANSWER
CHECK TELNO.
Wrong telephone
number dialed.
Check telephone
number setup in unit.
TMS Modem
Telephone Number
1-800-446-6029.
NO DIAL TONE
CHECK
CONNECTION
Unit not connected to
telephone line.
Connect to telephone
jack. Check
telephone number
setup.
NO RATES No valid rate table
available.
Call your local Hasler
dealer or Customer
Service Helpdesk at
1-800-446-6027 and
request a rate
update.
Continued on the next page.