Hear Technologies Hear back pro

Other manuals for Hear Technologies Hear back pro

Quick Start Guide2 pages

Questions and Answers

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Anthony CarrilloJul 31, 2025
What to do if there is no audio output from Hear Technologies Mixer?
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  Stacey SolisJul 31, 2025
  If you're not getting any sound from your Hear Technologies Mixer, here are a few things to check: * Make sure the Hub is powered on. * Check all input connections to ensure they are secure. * Confirm the input selector switch is correctly positioned for your audio source (HBUS, input A (slots 1 & 2), or input B (slots 3 & 4)). * Verify that the status-indicating logo on both the Hub and Mixer are BLUE. * Test your headphones, wireless transmitters/receivers, or monitor amplifiers to ensure they are working properly.
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Darrell NavarroAug 5, 2025
Why is the Hear Technologies Mixer Hub logo off?
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  Michael SanchezAug 5, 2025
  If the Hub logo on your Hear Technologies Mixer is off, try the following: * Ensure the power switch is turned on. * Check that the Hub is receiving power; a yellow LED beneath the power port on the back of the Hub should be lit when the power supply is connected, even if the Hub is powered off. * If the yellow LED isn't lit, verify you're using the power supply provided by Hear Technologies. If so, try replacing it with a known working unit.
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johnweaverAug 15, 2025
Why is my Hear Technologies Mixer Hub logo blinking red?
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  Nicholas LarsonAug 15, 2025
  If the Hub logo on your Hear Technologies Mixer is blinking red, check the A-B-C-D error code LEDs below the HBUS ports on the back of the Hub. * This usually indicates an overheating issue, which will be indicated by error code LEDs A, B, & C being lit. Ensure the Hub has adequate ventilation as specified in the manual. * If any other combination of error code LEDs are lit, please contact customer service.
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Darlene CruzAug 20, 2025
What does it mean if the Hear Technologies Mixer Hub logo is purple?
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  Terry RogersAug 20, 2025
  If the Hub logo on your Hear Technologies Mixer is purple, here are some possible causes: * Check that there are not two 16-channel input cards on the same input (e.g. slot 1 & slot 2). The Hear Back PRO Hub cannot have more than one 16-channel input card on the same input. * If you're using an off-the-shelf network switch, it might be using a function called EEE (Energy Efficient Ethernet). Try bypassing the network switch by connecting the Hub directly to the Mixer to see if this resolves the issue. If so, try a known good network switch from the list at the beginning of the Hear Back PRO User Guide.
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Jacob CruzAug 26, 2025
What does it mean if the sampling rate LED is blinking on Hear Technologies Mixer (FW V5 only)?
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  Michelle GeorgeAug 26, 2025
  If the Sampling Rate LED is blinking on your Hear Technologies Mixer (FW V5 only), it could mean: * The Hub is not set to the same sampling rate as the other Hubs in the system, or that too many Hubs are connected. The maximum number of Hubs is 4 for 44.1 kHz, 48 kHz, 88.2 kHz, and 96 kHz, and 3 for 176.4 kHz and 192 kHz. * All other Hubs must be set to “HBUS” input.
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John SmithNov 9, 2025
What to do if Hear Technologies Mixer Hub Logo is solid red?
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  paulmooreNov 9, 2025
  If the Hub logo on your Hear Technologies Mixer is solid red, refer to the A-B-C-D error code LEDs below the HBUS ports on the back of the Hub: * If no error code LED is lit: No clock is present. If using an Analog Input card: Verify the input selector switch is in the correct position. Verify an Analog Input card is present in either slot 1 (for input A) or slot 3 (for input B). If the problem still persists, please call customer service. If using any Digital Input card: Verify the digital source is functioning correctly – powered on and sending clock. Verify the input selector switch is in the correct position. Verify the Digital Input card is present in either slot 1 (for input A) or slot 3 (for input B). If the problem still persists, please call customer service. * If error code ...