Printer Display Error Message Cause Solution
No Ribbon
Error Message No. 518, 524
No ribbon is installed in the printer.
OR
The ribbon RFID tag is bad.
Install the correct ribbon and press Resume
on the printer display.
To cancel the print, press Cancelon the
printer display or click Cancel Printfrom the
HID Printer Status Monitor.
See Manual
Error Message No. 444
An error was detected during printing. Reset the printer and try again.
If this problem persists, call for technical
assistance.
Reboot Required
Error Message No. 430
Unspecified system error detected by the
printer firmware.
Reset the printer and try again.
If this problem persists, call for technical
assistance.
Remove Card
Error Message No. 464
A card is jammed in the print station or card
flipping area of the printer.
Clear the jam and press Cancel.
Remove Ribbon
Error Message No. 533
The print ribbon is installed and needs to be
removed.
Remove the ribbon.
Ribbon Break/Jam
Error Message No. 523, 537
The ribbon is not able to find the next panel
correctly. Check for jams / breaks.
If jammed, clear the jam. If broken, repair the
ribbon by taping the ribbon back on to the
take-up core.
Press Resumeto continue or Cancelto abort.
Ribbon Low
Error Message No. 528
The ribbon will soon run out. If printing a large number of cards, replace
the ribbon now or monitor the printer until the
ribbon is gone and install a new ribbon.
Check Ribbon
Error Message No. 530
The ribbon is not able to find the next panel
correctly. Check for jams / breaks.
If jammed, clear the jam. If broken, repair by
taping the ribbon back on to the take-up core.
Press Resumeto continue or Cancelto abort.
Ribbon Out
Error Message No. 526, 538
The ribbon has run out. Install a new ribbon and press Resume to
continue.
Invalid Ribbon
Error Message No. 519, 531
The ribbon is not installed properly or has
been damaged.
Verify the correct ribbon is installed in the
ribbon cartridge.
Unable to Feed
Error Message No. 474
The printer is unable to feed a card from the
card hopper.
Verify there are cards in the card cartridge.
Verify cards are not stuck together or
jammed, and they are the correct thickness.
See Manual
Error Message No. 453
Command resulted in an error. Verify correct utility command is sent to the
printer.
Waiting for Data
Error Message No. 454
The printer has stopped receiving data from
the PC.
Reset the printer and try again.
If this problem persists, call for technical
assistance.
Wrong Film
Error Message No. 494
The print film installed in the printer does
not match the film type selected in the
printer driver.
OR
A self-test job cannot be printed with the
print media installed.
Replace the film in the printer with the type
specified by the printer driver.
A reboot is required.
PLT-02931, A.4 113 November 2021
Powering
Trusted Identities
FARGO® HDP®6600 High Definition Card Printer/Encoder
User Guide