TROUBLESHOOTING
Version 1.0, 05/2015. Copyright 2012 Hitron Technologies
38
Version 1.0, 05/2015. Copyright 2015 Hitron Technologies
38
CDA3-35 User’s Guide
4
Troubleshooting
Use this section to solve common problems with the CDA3-35 and your network. It
contains the following sections:
None of the LEDs Turn On on page 38
One of the LEDs does not Display as Expected on page 39
I Forgot the CDA3-35’s IP Address on page 39
I Forgot the CDA3-35’s Username or Password on page 39
I Cannot Access the CDA3-35 or the Internet on page 40
I Cannot Access the Internet and the DS and US LEDs Keep Blinking on page
40
Problem: None of the LEDs Turn On
The CDA3-35 is not receiving power, or there is a fault with the device.
1 Ensure that you are using the correct power adaptor.
Using a power adaptor other than the one that came with your CDA3-35
can damage the CDA3-35.
2 Ensure that the power adaptor is connected to the CDA3-35 and the wall socket
(or other power source) correctly.
3 Ensure that the power source is functioning correctly. Replace any broken fuses
or reset any tripped circuit breakers.
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