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Troubleshooting 1
If you experience any of the following issues, use this troubleshooting guide to resolve the
problem. If the problem persists, contact Honeywell Systems Technical Support at the
following web address: https://honeywellsystems.com/ss/techsupp/index.html.
Nothing appears on the screen.
• Check the power connection.
• Check the video signal line connection.
• Check the lens iris brightness level.
The video image is not clear.
• Check if the lens is clean. Clean the lens with a soft cloth if necessary.
• Adjust the focus lever of the lens.
• Adjust the contrast level on the monitor.
• Make sure the camera is not pointed directly at a bright light source. Move the
camera if necessary.
The video image is flickering.
• Make sure the camera is not pointed directly at a bright light source. Move the
camera if necessary.
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