4 – MANAGING TRANSIT OPERATIONS
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If the device is configured for a specific number of retries and that number is
exceeded, the device may also block further use by the cardholder for a specific
length of time.
Signalling a transit under duress
To protect against improper entry, the system includes a way to modify a PIN to
signal a transit under duress.
To signal a transit under duress:
1 Present your card to the reader. The device authenticates your card and then
displays a request for a PIN.
2 FOR ODD NUMBERS: Enter your designated PIN but modify the final digit
to be one LESS than the actual PIN. For example, if the PIN is 5437, enter
5436.
FOR EVEN NUMBERS: Enter your designated PIN but modify the final digit
to be one MORE than the actual PIN. For example, if the PIN is 7938, enter
7939.
3 Wait for confirmation and when you receive it, proceed with the transit.
When the system detects such a signal, the device:
• Grants the transit at the terminal level
• Generates a “Transit under duress” alarm to the Supervision Center
The device does NOT display “Access denied”.
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