What to do if I lost connection with Honeywell Control Systems controller?
If communication with the Honeywell Control Systems controller is lost, check the Touchpoint Pro Touchscreen for any instructions or detailed error messages that may indicate the cause of the interruption.
How to avoid unexpected timeout during Honeywell touchpoint Pro configuration?
To avoid unexpected timeouts during configuration on your Honeywell Control Systems, send a value to the Touchpoint Pro system within the 20-minute configuration timeout period. If a timeout occurs, you may need to reset the module to its Normal state. Go to the System Setup screen, select the module, and choose 'Set Normal state' from the Tools menu. Note that if this was a first-time configuration, all data will be deleted and the channel decommissioned. If you were editing a channel, any unsent data will be lost.
What to do if I cannot clear Inhibit from a Channel on my Honeywell touchpoint Pro Control Systems?
If you cannot clear an Inhibit from a channel on your Honeywell Control Systems, it may be because there is more than one inhibit condition active. You have to resolve all inhibit conditions before the inhibit can be cleared. Ensure all inhibits are cleared.
How to fix slow response from Honeywell Control Systems?
The Honeywell Control Systems Web Server supports up to 5 concurrent web clients. If you experience slow or intermittent responses, reduce the number of active web clients to five or fewer.
How to troubleshoot Honeywell Control Systems PC configuration SW connection?
To troubleshoot a missing PC Configuration SW connection in Honeywell Control Systems, check the IP settings and ensure proper cable connections. The PC should be connected to the Ethernet port of the Touchpoint Pro Control Module.
How to fix Honeywell Control Systems screen that does not respond to touch?
If the Honeywell Control Systems screen is unresponsive to touch, reset the Communication Board by selecting the Accept and Reset buttons together on the front panel for more than 10 seconds.
What to do if I forgot the Honeywell Control Systems admin password?
If you have lost the admin password for Honeywell Control Systems, a Honeywell authorized engineer is required to create a new Admin user. Forgotten passwords cannot be recovered.
Why does Honeywell Control Systems show 'Web browser already open' error?
The ‘Web browser already open’ error message in Honeywell Control Systems is due to an MS Windows limitation where the browser doesn't fully shut down or other instances remain open. Use Task Manager to close the browser or select CTRL+ALT+DEL>Start Task Manager>Processes>[Your browser]>End Process.
How to resolve Honeywell Control Systems CCB version mismatch?
To resolve a CCB version mismatch in Honeywell Control Systems, ensure that both CCB-M and CCB-R have the same revision level firmware.
How to resolve Honeywell Control Systems unexpected timeout during configuration?
To avoid unexpected timeouts during Honeywell Control Systems configuration, send a value to the Touchpoint Pro system within the 20-minute configuration timeout period. If a timeout occurs, set the module back to Normal state by navigating to the System Setup screen, selecting the module, and choosing 'Set Normal state' from the Tools menu.
General| Category | Control Systems |
|---|---|
| Touchscreen | Yes |
| Power Supply | 24 VDC |
| Display Type | LCD |
| Connectivity | Ethernet |
| Communication | Modbus |
| Communication Ports | RS485, Ethernet |
| Operating Temperature | 0°C to 50°C |
| Mounting | Wall mount, Panel mount |
Explains manual structure and navigation recommendations.
Details specific hazards associated with the equipment, including ignition, voltage, and toxic waste.
Explains the meaning and placement of warning labels on the equipment.
Describes warning labels indicating electrical hazards and their locations.
Details equipment rating plates and their specifications for hazardous locations.
Information on the disposal of the Touchpoint Pro system and its packaging materials.
Details the materials used in the Touchpoint Pro system for disposal.
Information on the disposal and recycling of Touchpoint Pro packaging.
Lists battery types and provides information on their removal and disposal.
States Touchpoint Pro compliance with the RoHS Directive requirements.
Explains product handling as waste electrical equipment under the WEEE Directive.
Provides notes on manual usage, warnings, cautions, and a disclaimer.
Introduces Touchpoint Pro as a control system for sensors, detailing its building blocks.
Describes the controller as the system's heart, its components, and housing options.
Explains remote units' function, location capabilities, and housing options.
Discusses centralized vs. distributed cabling architectures and distance restrictions.
Details the Communication/Power Rail for power and network connection and the Ring Network's function.
Describes I/O modules, their channel capacity, and system limits.
Lists and describes available Analogue Input, Digital Input, and Relay Output modules.
Outlines the components of the User Interface and other system interfaces.
Explains the sensor catalogue for convenient sensor configuration and its three-step process.
Details available power supplies, redundancy modules, and UPS modules.
Describes available power supply capacities and their status outputs.
Explains the Redundancy Module's function in controlling two DC power supplies.
Details the UPS Module's use with a Battery Box for AC supply failure protection.
Provides guidelines for choosing a location for Touchpoint Pro enclosures, considering temperature and clearance.
Describes the range of wall-mounted enclosures available, including small, medium, and large mild steel versions.
Provides dimensions for the small wall-mounted unit (Controller or Remote).
Provides dimensions for the medium wall-mounted unit (Controller or Remote).
Provides dimensions for the large wall-mounted unit (Controller or Remote).
Details the hazardous area enclosure, its certification, and usage restrictions.
Describes floor standing enclosures, their typical weights, and installation cautions.
Provides dimensions for front access floor standing cabinets with different ventilation options.
Provides dimensions for rear access floor standing cabinets with different ventilation options.
Details dimensions and weight for the 19” rack-mounted unit.
Provides dimensions for the panel mount controller and its bezel mounting kit.
Details safety symbols, siting considerations, and installation steps for the battery box.
Provides guidelines for siting the Touchpoint Pro Battery Box, considering temperature and environment.
Outlines the process for installing and assembling the Touchpoint Pro Battery Box.
Provides step-by-step instructions for mounting the Touchpoint Pro Battery Box to a wall.
Lists components of the cooling and ventilation system and their maintenance.
States that power consumption is calculated at order and refers to certificate/rating plate.
Details power supply requirements, including hard wiring and isolation.
Specifies AC power input requirements, including single phase and disconnect device.
Details DC power input requirements, overcurrent protection, and isolation.
Explains DC power output adjustment and the DC OK relay function.
Outlines cabling requirements, ratings, approvals, and standards for installation.
Specifies shielded twisted pair cable for the external ring network.
Details cabling requirements for field devices based on area classification and manufacturer recommendations.
Specifies cabling requirements for power supplies (AC and DC).
Refers to the appropriate appendix for bus interface cabling information.
Specifies CAT5e or CAT6 Ethernet cable requirements, including plugs and length.
Details the cable requirements for the Touchpoint Pro System UPS and Battery Box.
Provides additional cabling information for system integrators, including 24 Vdc power and internal networks.
Specifies the power cabling requirements for the 24 Vdc controller connection.
Refers to ring network cable recommendations for internal connections.
Outlines restrictions on total round trip distance and distance between units in the ring network.
Explains earthing requirements, avoidance of earth loops, and connection points.
Details EMC compliance requirements and the need for screened cables.
Provides details on connecting power supplies, redundancy modules, and UPS.
Details connections for the 120W, 240W, and 480W DC 24V Power Supply Units.
Shows connections and labels for the 120W DC 24V Power Supply Unit.
Shows connections and labels for the 240W DC 24V Power Supply Unit.
Shows connections and labels for the 480W DC 24V Power Supply Unit.
Details the connections for the Power Redundancy Module, including inputs and outputs.
Explains DC-UPS connections and status relay functions.
Details wiring for AIM mA module in current sink mode, including device supply.
Details wiring for AIM mV module and its terminals for different channel types.
Details wiring for Digital Input Modules, including two modes of operation.
Details connections for Relay Output Modules, including auxiliary power and relay contacts.
Explains connections for the Ring Coupling Module for ring network and control module communication.
Details connections and ratings for System State Relays (System Failure/Fault).
Describes PSU status input connections for monitoring or general functions.
Lists system interfaces: touchscreen, web server, PC software, buttons, LEDs, and buzzer.
Details hierarchical access levels (View, Operator, Engineer, Administrator) and their permissions.
Describes access methods (touchscreen, web server, PC software) and licensing.
Describes the touchscreen interface as resistive and activated by finger or stylus.
Explains the Web Server for remote access to view status, analyze history, and acknowledge/reset I/O.
Describes PC Configuration Software for larger screens and its compatibility.
Explains the SD card's use for storing event history and its replacement.
Lists communication interfaces: Ethernet, RS485 Modbus, and USB ports.
Introduces commissioning operations including first switch-on, date/time, users, and software setup.
Details the procedure for initial power application, voltage checks, and system startup sequence.
Explains how to set the real-time clock, display language, and time zone.
Details setting up user accounts, passwords, and security rules.
Provides instructions for connecting via Web Server, including network and IE settings.
Guides on accessing and configuring TCP/IP settings for network connection.
Details necessary Internet Explorer configurations for file downloads and viewing reports.
Explains Windows settings required for correctly opening generated reports in Excel.
Instructions for connecting a PC to Touchpoint Pro using Ethernet and PC software.
Explains how to verify channel configuration and program tags for systems with default settings.
Details the process for commissioning input/output modules and initializing the ring network.
Explains how to configure individual channels using sensor catalogue, custom setup, or copying.
Describes the methods for channel configuration and parameter entry.
Details the steps and methods for configuring an individual channel.
Explains how to edit parameters of an already configured channel.
Describes the process for removing or decommissioning an I/O module from the system.
Details commissioning of PSU status channels for monitoring or general functions.
Guides on accessing and configuring the redundant CCB settings.
Explains configuration of buzzer activation and password protection for front panel buttons.
Details configuration options for the touch panel, including backlight and system label.
Provides instructions for calibrating the touch panel if it's not responding correctly.
Explains how to update help settings with local service support contact details.
Recommends backing up the system configuration and details the process using an SD card.
Details the compulsory calibration procedure for AIM mV channels.
Explains mA loop calibration, emphasizing field device calibration and accuracy.
Describes how the system collects data, evaluates matrix, and reports status changes.
Provides an overview of the touchscreen interface and its navigation elements.
Describes the System Status screen summary of system status using color-coded indicators.
Explains how to navigate between Input and Output screens using navigation bar icons.
Details navigation through Active Events screens using icons and menus.
Describes the process to log into the system using a username and password.
Explains the Web Server for displaying live information, acknowledging events, and analyzing history.
Details how to start the Web Server by connecting to the network and navigating via IP address.
Describes the web server's System Status screen, using color-coded indicators for system state.
Explains navigation through Input and Output screens on the Web Server interface.
Details navigation through Active Events screens on the Web Server interface.
Explains navigation to Extras menu options on the Web Server interface.
Details how to view active alarms and filter them by type.
Describes three methods to view active alarms on the system interface.
Explains how to acknowledge active alarms via the front panel or interface menus.
Details the conditions and procedures for resetting latched alarms.
Details how to view active faults and warnings and filter them by type.
Describes two methods to view active faults and warnings on the system.
Explains how to acknowledge active faults or warnings via interface menus.
Details the procedure for resetting latched faults or warnings.
Explains how to inhibit input and output channels and clear inhibit conditions.
Describes how to view input channels, their status, readings, and detailed information.
Explains how to view output channels, their status, and filter them by status.
Details how to view the trend graph history of an analogue input channel's signal.
Explains how to view the system's event history, filterable by date and type.
Describes how to generate various reports such as trending, channel events, and configurations.
Explains how to access diagnostic information on firmware, status, and errors.
Details how to check the capacity and remaining space on the inserted SD card.
Explains how to access help screens for configuration details and service contacts.
Describes the function of System Fault and System Failure relays and their activation conditions.
Outlines the four test modes available for a full system test: LED, Field Inputs, Configuration, and Cause/Effect.
Introduces the four available test modes for the Touchpoint Pro system.
Explains the Field Inputs Test to check device connections by applying gas or forcing mA output.
Details the Configuration Settings Test to check input channel configuration including alarms and thresholds.
Explains the Cause and Effect Test to verify matrix configuration and output channel settings.
Lists routine maintenance tasks such as inspecting cabling, cleaning the screen, and checking enclosures.
Details testing relay output channels by forcing them to an active state.
Provides instructions for replacing a faulty I/O module without reprogramming.
Explains how to expand the system by adding new I/O modules to the Communication/Power Rail.
Describes the process for removing or decommissioning an I/O module from the system.
Details procedures for backing up and restoring system configuration using an SD card.
Explains how to change the SD card, including replacement and formatting requirements.
Details the procedure for calibrating mV input channels, including sensor considerations.
Covers maintenance for the Battery Box, including DC-UPS LED indications.
Explains the meaning of LEDs on the DC-UPS module indicating system states.
Lists routine maintenance tasks for the Battery Box, including visual inspection and vent checks.
Provides instructions for safely changing a fuse in the battery box.
Details battery replacement guidelines and specifies compatible battery types.
Provides a table of common faults/problems, possible causes, and remedial actions.
Lists error codes, their messages, possible causes, and remedial actions.
Provides contact information for Honeywell Analytics technical support and required information.
Details specifications for rack-mounted enclosures, including class and protection levels.
Lists part number, material, earthing points, dimensions, and weight for the UI only rack unit.
Lists part number, material, dimensions, and weight for the 19” 5U rack enclosure with UI.
Lists part number, material, dimensions, and weight for the 19” 5U remote unit enclosure.
Details specifications for wall-mounted enclosures, including class and protection levels.
Lists specifications for wall mount controller enclosures, including IP rating and operating conditions.
Lists specifications for wall mount remote enclosures, including IP rating and operating conditions.
Details specifications and warnings for hazardous area enclosures.
Details specifications for floor standing enclosures, including IP rating and environmental conditions.
Lists specifications for front access floor standing cabinets by ventilation type.
Lists specifications for rear access floor standing cabinets by ventilation type.
Details specifications for power supply units and cabinet DC fuses.
Lists specifications for OEM power supply units (Type/Model, Input, Output, Protection).
Details specifications for the DIN Rail (Module Supply and Communication).
Lists electrical connection, supply voltage, and operating conditions for the RCM.
Details electrical connection, wire size, and operating conditions for the backplane.
Lists input voltage range, output current, and dimensions for the RDN Module.
Details input current, output voltage, and allowed batteries for the UPS module.
Lists battery types, dimensions, operating temperature, and storage lifetime.
Details requirements for cabinet DC fuses, including rating and insulation properties.
Details specifications for the control module and user interface, including inputs, outputs, and interfaces.
Specifies the nominal DC input voltage and range for controllers and remote units.
Details the front panel UI, supply voltage, power consumption, and interfaces.
Lists common specifications for I/O modules, including dimensions, IP rating, and operating temperature.
Details common specifications applicable to all I/O modules, such as dimensions and power supply.
Details specifications for the 4-20mA analogue input module.
Details specifications for the mV bridge analogue input module.
Details specifications for the digital input module, including EOL and INL resistance.
Details specifications for the relay output module, including relay contacts and auxiliary output.
Mentions a full EC declaration of conformity document listing European Standards.
Lists national and international standards the system conforms to for installation.
Lists national and international certificates and codes for zone/hazardous locations.
Details part numbers and options for the TPPR-M I/O Configurator, including communication rails and modules.
Provides a generator for part numbers based on system configuration options.
Lists part numbers for TPPR-V controllers and remote units in various enclosure types.
Lists part numbers and configurations for TPPR-W Power Supply Units.
Introduces the Modbus Interface for digital communication and its principal features.
Details the installation of the Bus Interface Board for Modbus communication.
Provides step-by-step instructions for installing the Bus Interface Board.
Recommends suitable data communication cable for Modbus, including distance limits.
Shows electrical connections for Modbus RTU Interface on TB6 and TB7.
Provides example configurations for Modbus ports, including redundant setups.
Explains the need for and connection of termination resistors in Modbus systems.
Explains the support for multi-drop installations with a maximum number of nodes.
Details jumper settings for enabling termination resistance on the Bus Interface Board.
Details configuration parameters for Touchpoint Pro Modbus communication (Baud Rate, Parity, Slave Address).
Details register allocation for Function 02 (Read Input Status) for input and output channels.
Details register allocation for Function 04 (Read Input Registers) for analogue and animation values.
Lists register addresses for analogue values (16-bit signed integer).
Lists register addresses for analogue values (32-bit floating point).
Lists register addresses allocated for animation values used in graphics packages.
Details register allocation for Function 03/06/16 (Read/Write Holding Registers) and Channel Type.
Lists query poll block register addresses for different query types.
Lists available query types for reading system labels, alarms, gas names, etc.
Lists command poll block register addresses for various commands like Alarm Acknowledge.
Lists available command types such as Alarm Acknowledge, Alarm Reset, and Set Inhibit.
Details Modbus exception responses like Illegal Function, Illegal Data Address, and Slave Device Busy.
Explains configuration options for the 4-20mA module: sensor catalogue, custom, or copy.
Details parameters for commissioning a channel, including Channel ID, Location Tag, and Custom ID.
Explains field device and sensor selection from the catalogue or copied channel.
Details sensor settings including Gas Name, Gas Unit, and Bridge Current.
Explains signal and gas range settings, including calculation formula for gas concentration.
Details display settings like Peak Hold Enable and decimal places for Gas Range Max.
Details zero suppression settings and their effect on trend logging and alarms.
Explains settings for Alarm 1: Enable, Level, Trigger, and Latch.
Explains settings for Alarm 2: Enable, Level, Trigger, and Latch.
Explains settings for Alarm 3: Enable, Level, Trigger, and Latch.
Details threshold alarm hysteresis settings to prevent nuisance alarms.
Explains STEL alarm settings, calculation, and sample rate.
Explains LTEL alarm settings, calculation, and sample interval.
Details Rate Alarm settings like Enable, Level, Trigger, and Latch.
Details Rate Alarm Time Interval setting for evaluation.
Explains Power-On Delay, Fault Recovery Delay, and Inhibit Delay Time.
Details signal under/over range limits and latch settings, and typical diagnostic signal values.
Details gas under/over range limits and latch settings for fault detection.
Explains calibration reminder settings for the mV bridge module.
Details calibration signal settings for the mV bridge module.
Details settings for maximum, minimum, and default span gas concentrations.
Explains inhibit signalling settings and levels for activating inhibit conditions.
Details custom transmitter fault signalling settings for up to three faults.
Details custom transmitter fault signalling settings for faults 4 and 5.
Details custom fault settings including name, level, latch, and definition.
Explains configuration options for the mV bridge module: sensor catalogue, custom, or copy.
Details parameters for commissioning a mV bridge channel, including Channel ID, Location Tag, and Custom ID.
Explains field device and sensor selection for the mV bridge module.
Details sensor settings for the mV bridge module, including gas name, unit, and bridge current.
Explains signal and gas range settings for the mV bridge module.
Details display settings like Peak Hold Enable for the mV bridge module.
Details zero suppression settings for the mV bridge module.
Explains settings for Alarm 1 on the mV bridge module.
Explains settings for Alarm 2 on the mV bridge module.
Explains settings for Alarm 3 on the mV bridge module.
Details threshold alarm hysteresis settings for the mV bridge module.
Explains Rate Alarm settings 1 for the mV bridge module.
Details Rate Alarm Time Interval for the mV bridge module.
Explains inhibit delay settings for the mV bridge module.
Details signal range fault settings for the mV bridge module.
Details gas range fault settings for the mV bridge module.
Explains calibration reminder settings for the mV bridge module.
Details calibration signal settings for the mV bridge module.
Details span gas settings for calibration of the mV bridge module.
Explains configuration options for the digital input module: custom or copy.
Details parameters for commissioning a digital input channel.
Explains digital input settings like Input Type and Default State.
Details Input Latch and Event Type settings for digital inputs.
Explains remote interaction settings for digital inputs (Reset, Inhibit, Acknowledge).
Details associating channels with remote interaction actions like Reset or Inhibit.
Explains configuration options for the relay output module: custom or copy.
Details parameters for commissioning a relay output channel.
Explains settings for relay output like Normal State, Latch Function, Delay Time, and Hold Time.
Explains configuring a relay output as Master or Normal based on system conditions or matrix.
Describes pre-selecting input channels for mapping in the Cause and Effect Matrix.
Details selecting status conditions, vote count, and options for the Cause & Effect Matrix.
Provides a wiring diagram for connecting 3-wire devices to AIM mA module powered by AIM mA.
Provides a wiring diagram for connecting 2-wire devices to AIM mA module powered by AIM mA.
Provides a wiring diagram for connecting 3-wire devices to AIM mA module powered by an external supply.
Provides a wiring diagram for connecting 2-wire devices to AIM mA module powered by an external supply.
Shows wiring for Digital Input Module in unsupervised configuration.
Shows wiring for Digital Input Module in supervised open circuit configuration.
Shows wiring for Digital Input Module in supervised configuration.
Shows wiring for AIM mV module connected to catalytic sensors.
Shows wiring for ROM module with internal auxiliary supply in NC and NO configurations.
Shows wiring for ROM module with external auxiliary supply in NC and NO configurations.
Provides a glossary of abbreviations used in the manual, such as AIM, CCB, DIM, etc.
Explains that diagrams show the menu structure for interface software navigation.
Illustrates the navigation sequence for local UI and Web Server interfaces.
Shows the sequence of system configuration screens for local and PC software.
Details the navigation sequence specifically for the PC Configuration Software.
Describes the calibration process directly from the local touchscreen interface.
Lists icons used in the T/screen and PC Config interfaces with their meanings.
Explains icons used in the System Setup Tree for module and channel states in configuration mode.
Lists system events, their comments, and where they are displayed on the interface.
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