MAN0923_Issue 3_04/15 Touchpoint Pro
Operating Instructions
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6. Commissioning
6.5.2 Internet Explorer Settings
Toavoidanyissueswithledownloads,itisnecessarytoconguresomeoftheInternetExplorersettings
on the PC that is being used:
1. Open Internet Explorer
2. Select Tools -> Internet Options ->Security->Local Intranet->Custom level->Downloads
3. Clickonthe“Enable”buttonunder“Automaticpromptingforledownloads”andunder“Filedownload”
4. Select“OK”toreturntoInternetOptions
5. From Tools -> Internet Options select Advanced->Browsing
6. Checktheboxbeside“Displayanoticationabouteveryscripterror”
7. Check the box beside “Notify when downloads complete”
8. Select“Apply”toconrmthesettings
9. From Tools -> Internet Options select General -> Browsing History -> Settings
10. Under “Check for newer versions of stored pages” click on the “Automatically” button
11.Select“OK”toreturntoInternetOptions
12.Select“Apply”toconrmthesettingsand“OK”toclosethewindow
6.5.3 Windows Settings
Touchpoint Pro generates reports which can be viewed in Microsoft Excel. To ensure reports are generated
andopenedcorrectlypleasechecktheleopeningsettingsinWindowsonthePCthatisbeingused:
Windows 7
Windows7userswillonlyencounteranissueifthe“Alwaysaskbeforeopeningthistypeofle”box
haspreviouslybeenunchecked.InthiscasetherewillbenooptiontoOpenorSavethelethatisbeing
downloaded;insteadthepreviouschoicewillbedoneautomatically.Theoptionto“Conrmopenafter
download” can only be re-enabled by editing the Windows registry. It is recommended to consult your
company’s IT Support for assistance.
6.6 Setup PC Conguration Software (optional)
Note: Engineer level access is required
To connect a PC to Touchpoint Pro via the Ethernet port, the TCP/IP settings in the Touchpoint Pro and the
PCmustbeconguredappropriately.
Note: PC Screen Resolution is limited to 1024 x 768. Other resolutions may show a grey patch, which
does not affect the software operation. Ping service should not be turned off, ports should not be disabled.
Pop-ups should be allowed, and/or Touchpoint Pro should be white-listed.