5 – INTERACTIVE FEATURES
32 https://extranet.honeywell.com
Performing enquiries
Enquiries are requests for cardholder information stored in the system that can be
shown on the device display.
The following types of enquiries are available:
• Local and remote transit enquiries
• Local and remote generic enquiries
The procedure for making an enquiry is basically the same for both local and
remote enquiries.
To make an enquiry:
1 Use the arrow keys of the navigator to select the desired Enquiry icon and
click Enter to confirm the selection.
2 Submit your card to the reader to authenticate the request.
The device checks your permission to make the enquiry. If the function is not
usable, the device displays "Feature not available".
When the request is authenticated, the device displays the information requested.
Scroll between the enquiry lines using the up and down arrows; for Enquiries
with multiple pages, navigate across pages using the left and right arrows. Click
Cancel to exit from the enquiry.
Figure 21 Enquiry display
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