HORI APEX - Page 60

p.60
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 Cannot connect the DualSense® Wireless Controller / DUALSHOCK®4 Wireless Controller
Please power o the console and turn it on again.
 Controller is responsive on the Home Screen, but not during gameplay
On the console, the controller does not function if you sign in with a dierent account than
the one you selected when starting the software.
Please sign in with the controller into same account that was used to start the software.
Please note that this product may not function with some console software.
 Pushing the
p
(PS) button does not turn on the console
Pressing the
p
(PS) button on the keypad will not power ON the console.
PlayStation®5 →
PlayStation®4 →
Push the power button on the PlayStation®5 console or press the
p
(PS) button on the
DualSense® Wireless Controller that is paired to the console.
Push the power button on the PlayStation®4 console or press the
p
(PS) button on the
DUALSHOCK®4 Wireless Controller that is paired to the console.
⑥ The product is unresponsive after turning on the console by pressing the
p
(PS) button on
the DualSense® Wireless Controller or DUALSHOCK®4 Wireless Controller
If the console is turned on with the
p
(PS) button on the DualSense® Wireless Controller or DUALSHOCK®4 Wireless
Controller, make sure you sign in using the DualSense® Wireless Controller or DUALSHOCK®4 Wireless Controller.
From the Home Screen, push the
p
(PS) button on the product to sign in with the product.
Attempt the following steps when the PlayStation®5 / PlayStation®4 console is turned on, as shown above:
1. Switch on the DualSense® Wireless Controller / DUALSHOCK®4 Wireless Controller and select your account.
2. After selecting your account, select the same account on the Home Screen after pressing the
p
(PS) button.
⑦ Hardware Toggle Switch is not functioning properly
Please check the Hardware Toggle Switch.
When using the console, change the switch to “PS5” or “PS4” accordingly.
Set the Hardware Toggle Switch before connecting to the console.
The product may not work properly if the switch is changed while connected to the console.
⑧ Controller is not responding even when pushing the
p
(PS) button
Please make sure that the Hardware Toggle Switch is set to the correct hardware. (See “How to Connect” on P.9~11)
・Please check that your console is updated to the latest system software.
・On the console, the controller does not function if you sign in with a different account than
the one you selected when starting the software. Please sign in with the controller into same
account that was used to start the software.
PlayStation®5 → Use the DualSense® Wireless Controller to set up the console.
PlayStation®4 → Use the DUALSHOCK®4 Wireless Controller to set up the console.
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