5 Removal and replacement procedures for authorized service provider parts .................................................... 31
Preparation for disassembly ............................................................................................................................... 31
Component replacement procedures .................................................................................................................. 31
Computer feet ................................................................................................................................... 31
Bottom cover ..................................................................................................................................... 33
Battery ............................................................................................................................................... 35
Hard drive .......................................................................................................................................... 36
eMMC board ....................................................................................................................................... 38
WLAN module .................................................................................................................................... 40
Memory module ................................................................................................................................ 42
Solid-state drive ................................................................................................................................ 43
Speakers ............................................................................................................................................ 44
Power connector ............................................................................................................................... 45
TouchPad click board ......................................................................................................................... 46
TouchPad ........................................................................................................................................... 47
USB board .......................................................................................................................................... 48
Fan ..................................................................................................................................................... 49
System board .................................................................................................................................... 50
Heat sink assembly ........................................................................................................................... 53
Display assembly ............................................................................................................................... 56
Top cover/keyboard ........................................................................................................................... 63
6 Using Setup Utility (BIOS) ............................................................................................................................. 65
Starting Setup Utility (BIOS) ................................................................................................................................ 65
Updating Setup Utility (BIOS) .............................................................................................................................. 65
Determining the BIOS version ........................................................................................................... 65
Downloading a BIOS update .............................................................................................................. 66
7 Using HP PC Hardware Diagnostics ................................................................................................................ 67
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 67
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 67
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 68
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 68
Installing HP PC Hardware Diagnostics Windows ............................................................................. 68
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 68
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 69
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 69
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 69
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 69
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