HP 1810-24G Installation And Getting Started Guide

4-1
4
Troubleshooting
This section describes how to troubleshoot the switch. For more information,
see the chapter “Troubleshooting” in the HP 1810 Switch Series Management
and Configuration Guide, available on the HP Web site,
http://www.hp.com/networking/support.
This chapter describes the following:
■ basic troubleshooting tips (page 4-1)
■ diagnosing with the LEDs (page 4-2)
■ forgotten the IP address or password (page 4-4)
■ testing the switch by resetting It (page 4-5)
■ HP Customer Support Services (page 4-5)
Basic Troubleshooting Tips
Common problems and their solutions are listed in the following table.
Problem Resolution
Switch fails Power-On Self
Test (POST)
Troubleshoot using the LEDs. See “Diagnosing with
the LEDs” on page 4-2
Link light does not light when
a cable is connected.
The switch may be enabled in Green Mode, where port
Link LEDs would be off.
Look for loose or obviously faulty connections. If they
appear to be OK, make sure the connections are snug. If
that does not correct the problem, try a different cable.

HP 1810-24G Specifications

General

Switching Capacity	52 Gbps
Throughput	38.7 Mpps
Form Factor	Rack-mountable
Management	Web-based GUI
Power Supply	Internal
Layer	Layer 2
Operating Temperature	0°C to 40°C (32°F to 104°F)
Ports	24 RJ-45 10/100/1000 ports
Weight	2.27 kg (5.0 lb)
Operating Humidity	10% to 90% non-condensing