HP 560 Series User Manual (English)

Questions and Answers:

A
Andrew TaylorAug 14, 2025
What to do if my HP Handhelds Jornada does not turn on?
- D
  dfarrellAug 14, 2025
  If your HP Handhelds Jornada doesn't turn on or the display appears off even when powered on, it could be due to several reasons. First, the display might be off; try pressing and holding the notification button/LED to turn it on. Second, check the ambient light; increase the brightness in the HP settings or move to a brighter area. Third, if the device has been reset, the screen remains blank for approximately 3 seconds after pressing the power button. Finally, the device might have run out of power; charge it by connecting to AC power.
G
Gregory HoustonAug 18, 2025
Why does my HP Handhelds battery run out of power so quickly?
- C
  chriscrawfordAug 18, 2025
  Your HP Handhelds battery might be draining quickly because you are using the device in ways that consume a lot of power. To mitigate this, use external power to charge and power your device whenever possible, especially when listening to music or using CompactFlash cards. Also, alerts and notifications might be causing your device to turn on even when you are not actively using it. Check the 'wake up sources' in the Power Preferences page within HP settings to adjust these settings.
J
James KhanAug 21, 2025
What to do if HP Handhelds Jornada locks up or runs slowly?
- B
  Brian LopezAug 21, 2025
  If your HP Handhelds Jornada locks up or runs slowly when using applications, connect it to AC power and reset it. Also, ensure that the device is not running low on power and avoid running several applications simultaneously. Use the HP task switcher to close applications that are not currently in use.
D
danielssheilaAug 25, 2025
Why does my HP Handhelds Jornada automatically shut down?
- F
  faith19Aug 25, 2025
  Your HP Handhelds Jornada might be automatically shutting down or suspending due to a few reasons. First, the power might be too low, so connect it to AC power to charge the battery. Second, the auto-suspend feature might be activated to conserve power; the device auto-suspends if it is idle for 1 minute immediately after being powered on or if it remains continuously idle for 5 minutes. Finally, the Jornada might be locked up; connect it to external power and reset it.
K
karen10Aug 27, 2025
How to restore lost data on HP Handhelds Jornada?
- B
  butlerjustinAug 28, 2025
  If you've lost data on your HP Handhelds Jornada, restore it from a backup file on your desktop PC or a CompactFlash card. Data loss can occur if the device runs out of power or if factory default settings have been restored.
T
Tammy ReynoldsAug 31, 2025
How to fix HP Handhelds Jornada that won't turn on without AC power?
- T
  Timothy JacksonAug 31, 2025
  If your HP Handhelds Jornada does not turn on when it's not connected to AC power, it's likely that the power is too low to run the device. Connect it to AC power, and then turn it on. To prevent this, charge the battery regularly.
M
Mr. Devon EvansSep 3, 2025
Why is the stylus tap response inaccurate on my HP Handhelds?
- S
  Shawn ClarkSep 3, 2025
  If you're experiencing an inaccurate response to stylus taps on your HP Handhelds device, the calibration of the touch screen may be off. Realign the touch screen to correct this issue.
A
andrew45Sep 6, 2025
How to locate files in CompactFlash memory on HP Handhelds?
- J
  jamescollinsSep 6, 2025
  If you are unable to locate files in CompactFlash memory within applications on your HP Handhelds device, ensure that the files are stored in the 'My Documents' folder on the CompactFlash card. If this folder doesn't exist, create it using File Explorer and move your files into it.
S
Sarah DuranSep 10, 2025
Why is it difficult to install software from previous HP Handhelds on my HP Jornada 560 series?
- G
  guzmanstevenSep 10, 2025
  Software designed for previous HP Handhelds devices may not be compatible with your HP Jornada 560 series personal digital assistant. Check with the software vendor for an upgrade or a newer version that is compatible with the HP Jornada 560 series.

HP 560 Series Specifications

General

Brand	HP
Model	560 Series
Category	Handhelds
Language	English

Summary

Welcome

Getting Started

What’s in the Box

Lists the contents of the hp Jornada package, including the device, accessories, and software.

Using This Manual

Explains how to use the user's guide and points to online help resources.

hp Jornada Programs

Introduces the software programs preinstalled on the hp Jornada.

hp home menu

Describes the hp home menu for launching programs and documents.

hp task switcher

Explains how to switch between open programs and documents.

hp settings

Covers adjusting display and power preferences.

Microsoft Pocket PC Software

Overviews software like ActiveSync, Calendar, Contacts, Inbox, Notes, Pocket Excel, Pocket Word, Tasks, IE, MSN Messenger, Media Player, Reader.

Third-Party Software

Details software like OmniSolve, CodeWallet Pro, and Stowaway keyboard driver.

Where to Find Information

Guides users to find additional information in the User's Guide, online help, and web sites.

Overview of Microsoft Windows for Pocket PC

Navigating in Microsoft Windows for Pocket PC

Explains how to navigate the OS using the stylus and device features.

Aligning the Touch Screen

Guides users on how to realign the touch screen for accuracy.

Switching Programs

Details methods to launch and switch between programs using Start menu and task switcher.

Navigation Bar and Command Bar

Describes the purpose and function of navigation and command bars on the screen.

Status Icons

Explains the meaning of various status icons displayed on the screen.

Pop-Up Menus

Explains how to use pop-up menus to perform actions on items.

Alerts and Notifications

Describes how the Jornada provides alerts and notifications for tasks.

Entering Information

Outlines various methods for entering new information into the device.

Entering Text Using the Input Panel

Details how to use the input panel for text entry with different methods.

AccessPanel

Explains how AccessPanel speeds up data entry by pasting common phrases.

Block Recognizer

Describes using stylus strokes for character recognition.

Soft Keyboard

Explains the on-screen soft keyboard for text input.

Letter Recognizer

Details writing letters with a stylus for character recognition.

Transcriber

Explains writing sentences for character recognition.

Writing on the Screen

Guides on writing directly on the screen for notes and documents.

Converting writing to text

Explains how to convert handwritten text into typed text.

Drawing on the Screen

Guides on drawing on the screen and how it differs from writing.

Recording a Message

Details how to record voice messages using the microphone.

Connecting to Your Desktop PC

Microsoft ActiveSync

Explains how ActiveSync synchronizes data between the Jornada and PC.

Synchronizing Data

Details the process of comparing and updating data between devices.

To start synchronization from your hp Jornada

Provides steps to initiate data synchronization from the Jornada.

Connecting Your hp Jornada

Outlines various methods to connect the Jornada to a computer.

Connecting by USB Cradle

Explains how to connect using the USB cradle.

Connecting by Infrared

Details how to connect using the infrared port.

Backing Up Data with ActiveSync

Explains backing up data using ActiveSync.

Connecting to the Internet or to a Network

Connecting your hp Jornada

Describes options for connecting the Jornada to remote computers.

Connecting with a CompactFlash Card

Details connecting via CompactFlash card modems or NICs.

Connecting with an Infrared Modem

Explains connecting via infrared modem.

Connecting with a Mobile Phone

Details connecting using a mobile phone.

Creating an ISP or Network Connection

Guides on setting up connections to ISPs and networks.

Browsing the Web (or a Corporate Intranet)

Explains how to browse the web and intranets.

Using Microsoft Pocket Internet Explorer

Details how to use Pocket IE for browsing.

To browse the Internet

Provides steps to connect and start browsing the web.

Mobile Favorites

Details downloading and viewing mobile favorites.

Sending and Receiving E-mail

Explains methods for sending and receiving emails.

Synchronizing E-mail Messages

Details how email messages are synchronized.

Connecting Directly to an E-mail Server

Guides on setting up direct email connections.

Using the Message List

Explains how received messages are displayed and managed.

Composing Messages

Provides steps to compose and send email messages.

Managing E-mail Messages and Folders

Details how to organize and manage email messages and folders.

Configuring and Optimizing Your hp Jornada

Managing Power

Discusses power management, battery life, and charging.

Power Tips

Offers tips for maximizing battery life between charges.

Managing Memory

Explains the different types of memory and how to manage them.

The hp safe store folder

Describes the nonvolatile hp safe store folder.

Storage and Program Memory

Details how RAM is allocated for storage and programs.

CompactFlash Memory Cards

Describes CompactFlash cards for expanding memory and functionality.

Backing Up and Restoring Data

Covers methods for backing up and restoring data using ActiveSync and hp backup.

Using hp backup

Details the functionality and usage of the hp backup application.

Using hp emergency backup

Details how to enable and use hp emergency backup.

Adjusting Settings

Guides on using hp settings for display, alerts, and power management.

Display Settings

Covers adjusting screen brightness and backlight.

Volume Settings

Explains how to control alarm and notification sound volumes.

Power Preferences Settings

Details settings for turning the device on/off and conserving battery.

Adjusting Other Settings

Guides on adjusting Clock, Owner Information, Password, and Today screen settings.

Configuring Hardware Buttons

Explains how to assign programs to hardware buttons and control scroll speed.

Configuring Menus

Guides on customizing menus for program access.

Start Menu

Explains how to add programs to the Start menu.

Adding Programs

Guides on installing new software and programs.

To install a program using ActiveSync

Provides steps to install programs via ActiveSync.

Removing Programs

Explains how to remove unused programs to free up memory.

Accessories

Discusses purchasing accessories to add functionality.

CompactFlash Cards

Details CompactFlash cards for expanding functionality.

To install a CompactFlash card

Provides steps to install a CompactFlash card.

Microsoft Pocket Outlook

Calendar: Scheduling Appointments and Meetings

Guides on scheduling appointments and meetings using Calendar.

To create an appointment

Provides steps to create a new appointment in Calendar.

Creating Meeting Requests

Guides on setting up and sending meeting requests.

Contacts: Tracking Friends and Colleagues

Details how to manage contacts and share information.

To create a contact

Provides steps to add a new contact.

Finding a Contact

Explains four methods to find contacts.

Tasks: Keeping a To-Do List

Guides on creating and managing tasks.

To create a task

Provides steps to create a new task.

Notes: Capturing Thoughts and Ideas

Guides on capturing thoughts, ideas, and drawings using Notes.

Companion Programs

Microsoft Pocket Word

Details using Pocket Word for creating and editing documents.

Microsoft Pocket Excel

Explains using Pocket Excel for spreadsheets.

Microsoft Windows Media Player for Pocket PC

Guides on playing audio and video files.

Microsoft Reader

Details reading eBooks with Microsoft Reader.

MSN Messenger

Explains using MSN Messenger for instant messaging.

hp image viewer

Guides on viewing and editing image files.

OmniSolve

Details the OmniSolve financial application.

CodeWallet Pro

Explains storing and organizing personal information with CodeWallet Pro.

Troubleshooting

Resetting Your hp Jornada

Guides on how to reset the hp Jornada device.

Restoring Factory Defaults

Explains how to restore the device to its factory default settings.

Basic Problems

Provides solutions for common issues with the hp Jornada.

hp Jornada automatically shuts down/suspends

Addresses issues with the device shutting down or suspending unexpectedly.

hp Jornada locks up when running applications, or it runs slowly

Solutions for when the device freezes or performs slowly.

Screen is Blank

Troubleshooting steps for a dark or unresponsive screen.

Display is Difficult to See in Dark Rooms

Tips for improving screen visibility in low light conditions.

Screen is Hard to Read

Suggestions for enhancing text readability.

Difficult to install or run software from previous hp handheld on hp Jornada 560 series

Explains compatibility issues with older software.

Inaccurate response to stylus tap

Guides on recalibrating the touch screen.

Data is lost

Solutions for data loss issues.

Remote Connections

Troubleshooting help for connecting to other computers.

Network Connection Problems

Solutions for issues with network card connections.

Cradle Connection Problems

Troubleshooting steps for USB cradle connection issues.

Display Problems

Suggestions for troubleshooting screen display issues.

Support and Service

Web site

Information on accessing product details via the HP website.

Customer support

How to contact HP for support and service.

Service

Details on obtaining diagnostic and repair services.

Contacting Hewlett-Packard Worldwide

Lists contact information for HP support globally.

Warranty

One year limited hardware warranty

Details the hardware warranty terms and coverage.

Limitation of warranty

Outlines exclusions and limitations of the warranty.

Limitation of liability and remedies

Specifies HP's liability and available remedies.

Consumer transactions in Australia, New Zealand and the United Kingdom

Warranty terms specific to these regions.

For consumers in New Zealand

Warranty terms specific to New Zealand consumers.

hp Software Product License Agreement and hp Software Product Limited Warranty

Important information on software licensing and warranty.

hp Software Product License Agreement

Governs the use of all provided software, excluding Microsoft products.

Use

Defines permitted use of the software.

Copies and adaptations

Outlines rules for making copies or adaptations of the software.

Ownership

Clarifies ownership of the software and media.

Transfer of rights in software

Details conditions for transferring software rights.

Sublicensing and distribution

Prohibits sublicensing or distributing the software.

Termination

Conditions under which the software license may be terminated.

Updates and upgrades

Clarifies that updates are not included with the license.

Export clause

Restrictions on exporting the software.

U.S. government restricted rights

Rights related to government use of software and documentation.

hp Software Product Limited Warranty

Covers warranty for provided software and operating system.

Ninety-Day Limited Software Warranty

Details the 90-day warranty for software execution.

Removable media (if supplied)

Warranty for defective removable media.

Notice of warranty claims

Procedure for submitting warranty claims.