HP Compaq Pro 6300 Series Microtower User Manual

Table 8-15 Solving USB Flash Drive Problems
USB flash drive is not seen as a drive letter in Windows.
Cause Solution
The drive letter after the last physical drive is not available. Change the default drive letter for the flash drive in Windows.
USB flash drive not found (identified).
Cause Solution
The device is attached to a USB port that has been hidden in
Computer Setup.
Run the Computer Setup utility and enable USB ports in
Security > USB Security.
The device was not properly seated before power-up. Ensure the device is fully inserted into the USB port before
applying power to the system
System will not boot from USB flash drive.
Cause Solution
Boot order is not correct. Run the Computer Setup utility and change boot sequence in
Storage > Boot Order.
Removable Media Boot is disabled in the Computer Setup
utility.
Run the Computer Setup utility and enable booting to
removable media in Storage > Storage Options. Ensure
USB is enabled in Storage > Boot Order.
The computer boots to DOS after making a bootable flash drive.
Cause Solution
Flash drive is bootable. Install the flash drive only after the operating system boots.
Flash drive is defective. Try a different flash drive.
Solving USB Flash Drive Problems 171

HP Compaq Pro 6300 Series Microtower Specifications

General

Form Factor	Microtower
Processor	Intel Core i3/i5/i7
Chipset	Intel Q75 Express
Memory	Up to 32 GB DDR3
Storage	256 GB Solid State Drive
Graphics	Intel HD Graphics or optional discrete graphics
Optical Drive	DVD-ROM
Operating System	Windows 7 Professional, Windows 8 Pro, FreeDOS
Ports	USB 2.0/3.0, VGA, DisplayPort
Network	Integrated Intel 82579LM Gigabit Network Connection
Audio	High Definition Audio with Realtek ALC221 codec
Power Supply	320W
Expansion Slots	1 PCIe x1
Weight	Approx. 16.5 lbs