Contents 5
HP ProLiant Essentials Virtualization Management Software ................................................................ 80
HP ProLiant Essentials Vulnerability and Patch Management Pack ........................................................ 81
HP Insight Server Migration software for ProLiant...............................................................................81
HP ProLiant Essentials Performance Management Pack ....................................................................... 81
HP Insight Control Environment Suites............................................................................................... 82
Redundant ROM support ................................................................................................................ 82
USB support.................................................................................................................................. 83
Internal SD support ........................................................................................................................ 83
Diagnostic tools ...................................................................................................................................... 84
HP Insight Diagnostics.................................................................................................................... 84
HP Insight Diagnostics survey functionality ........................................................................................ 84
Integrated Management Log ........................................................................................................... 84
Array Diagnostic Utility .................................................................................................................. 85
Remote support and analysis tools............................................................................................................. 85
HP Insight Remote Support software ................................................................................................. 85
Keeping the system current ....................................................................................................................... 85
Drivers ......................................................................................................................................... 85
ProLiant Support Packs ................................................................................................................... 86
Operating system version support.................................................................................................... 86
HP Smart Update Manager............................................................................................................. 86
System Online ROM flash component utility ...................................................................................... 86
Change control and proactive notification ........................................................................................ 87
Care Pack .................................................................................................................................... 87
Troubleshooting.......................................................................................................................... 88
Troubleshooting resources ........................................................................................................................ 88
Pre-diagnostic steps ................................................................................................................................. 88
Important safety information............................................................................................................ 88
Symptom information ..................................................................................................................... 90
Prepare the server for diagnosis ...................................................................................................... 91
Loose connections ................................................................................................................................... 91
Service notifications................................................................................................................................. 92
Troubleshooting flowcharts ....................................................................................................................... 92
Start diagnosis flowchart ................................................................................................................ 92
General diagnosis flowchart ........................................................................................................... 93
Server power-on problems flowchart ................................................................................................ 95
POST problems flowchart ............................................................................................................... 98
OS boot problems flowchart ........................................................................................................... 99
Server fault indications flowchart ................................................................................................... 101
POST error messages and beep codes..................................................................................................... 103
System battery.......................................................................................................................... 104
Regulatory compliance notices ................................................................................................... 106
Regulatory compliance identification numbers........................................................................................... 106
Federal Communications Commission notice............................................................................................. 106
FCC rating label.......................................................................................................................... 106
Class A equipment....................................................................................................................... 106
Class B equipment....................................................................................................................... 106
Declaration of conformity for products marked with the FCC logo, United States only..................................... 107
Modifications........................................................................................................................................ 107
Cables................................................................................................................................................. 107
Canadian notice (Avis Canadien)............................................................................................................ 108
European Union regulatory notice ........................................................................................................... 108
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