HP EliteBook 840 G9

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Table 5-19 Spare part country codes (continued)

For use in country or region Spare part

number

For use in country or region Spare part

number

For use in country or region Spare part

number

Hungary -211 Romania -271 Ukraine -BD1

Iceland -DD1 Russia -251 United Kingdom -031

India -D61 Saudi Arabia -171 United States -001

Keyboard with top cover 87

Main Page

Table of Contents3
1 Product Description7
2 Components12
Locating Hardware12
Locating Software12
Right12
Left13
Display14
Low Blue Light Mode (Select Products Only)14
Keyboard Area16
Touchpad16
Touchpad Settings16
Adjusting Touchpad Settings16
Turning on the Touchpad16
Touchpad Components16
Lights17
Button and Fingerprint Reader18
Special Keys20
Bottom21
Rear22
Labels22
3 Illustrated Parts Catalog24
Computer Major Components24
Display Assembly Subcomponents32
Mass Storage Devices34
Cables35
Miscellaneous Parts35
4 Removal and Replacement Procedures Preliminary Requirements42
Tools Required42
Service Considerations42
Plastic Parts42
Cables and Connectors42
Drive Handling43
Electrostatic Discharge Information43
Generating Static Electricity43
Preventing Electrostatic Damage to Equipment44
Personal Grounding Methods and Equipment44
Grounding the Work Area45
Recommended Materials and Equipment45
Cleaning Your Computer46
Enabling HP Easy Clean (Select Products Only)46
Removing Dirt and Debris from Your Computer46
Cleaning Your Computer with a Disinfectant47
Caring for Wood Veneer (Select Products Only)48
Packaging and Transporting Guidelines48
Accessing Support Information48
5 Removal and Replacement Procedures for Authorized Service Provider Parts51
Component Replacement Procedures51
Preparation for Disassembly51
Bottom Cover51
Battery53
WWAN Module54
WLAN Module56
Speakers57
Memory Modules58
Solid-State Drive60
Audio Jack62
Connector Board Cable63
Connector Board64
Fan65
Display Assembly66
System Board78
Heat Sink82
Fingerprint Reader83
Fingerprint Reader Cable85
RTC Battery85
NFC Module Cable86
NFC Module87
Touchpad Cable88
Touchpad89
Card Reader Cable90
Card Reader91
Keyboard with Top Cover92
6 Using Setup Utility (BIOS)94
Starting Setup Utility (BIOS)94
Updating Setup Utility (BIOS)94
Determining the BIOS Version94
Preparing for a BIOS Update95
Downloading a BIOS Update95
Installing a BIOS Update96
7 Computer Setup (BIOS), TPM, and HP Sure Start97
Using Computer Setup97
Navigating and Selecting in Computer Setup97
Restoring Factory Settings in Computer Setup98
Updating the BIOS98
Determining the BIOS Version98
Preparing for a BIOS Update98
Downloading a BIOS Update99
Installing a BIOS Update99
Changing the Boot Order Using the F9 Prompt99
TPM BIOS Settings (Select Products Only)100
Using HP Sure Start (Select Products Only)100
8 Backing Up, Restoring, and Recovering101
Backing up Information and Creating Recovery Media101
Using Windows Tools for Backing up101
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)101
Restoring and Recovering Your System102
Creating a System Restore102
Restoring and Recovery Methods102
Recovering Using HP Recovery Media102
Changing the Computer Boot Order103
Using HP Sure Recover (Select Products Only)103
9 Using HP PC Hardware Diagnostics104
Using HP PC Hardware Diagnostics Windows (Select Products Only)104
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code104
Accessing HP PC Hardware Diagnostics Windows104
Accessing HP PC Hardware Diagnostics Windows from HP Help and Support (Select Products Only)104
Accessing HP PC Hardware Diagnostics Windows from Support Assistant105
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)105
Downloading HP PC Hardware Diagnostics Windows105
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP105
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store106
Downloading HP Hardware Diagnostics Windows by Product Name or Number (Select Products Only)106
Installing HP PC Hardware Diagnostics Windows106
Using HP PC Hardware Diagnostics UEFI106
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code106
Starting HP PC Hardware Diagnostics UEFI107
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive107
Downloading the Latest HP PC Hardware Diagnostics UEFI Version107
Downloading HP PC Hardware Diagnostics UEFI by Product Name or Number (Select Products Only)108
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)108
Downloading Remote HP PC Hardware Diagnostics UEFI108
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version108
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number108
Customizing Remote HP PC Hardware Diagnostics UEFI Settings108
10 Specifications110
Computer Specifications110
35.6 CM (14.0 In) Display Specifications111
Solid-State Drive Specifications111
Solid-State Drive Specifications (SATA-3)112
11 Statement of Memory Volatility113
Current BIOS Steps113
Nonvolatile Memory Usage115
Questions and Answers117
Using HP Sure Start (Select Products Only)119
12 Power Cord Set Requirements120
Requirements for All Countries120
Requirements for Specific Countries and Regions120
13 Recycling123
Index124

HP EliteBook 840 G9 - Page 93

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