HP Integrated Lights-Out - Page 14

14 User Guide Integrated Lights-Out
Troubleshooting Video and Monitor Problems................................................................................386
General Guidelines ...............................................................................................................386
Telnet Displays Incorrectly in DOS®...................................................................................386
Video Applications not Displaying in the Remote Console .................................................386
Troubleshooting Virtual Media Problems........................................................................................387
Virtual Drive Listing.............................................................................................................387
Virtual Media Applet has a Red X and Will Not Display.....................................................387
Virtual Floppy Media Applet is Unresponsive .....................................................................387
Troubleshooting Miscellaneous Problems .......................................................................................387
Cookie Sharing Between Browser Instances and iLO..........................................................388
Inability to Get SNMP Information from Insight Manager 7 or Systems Insight Manager.390
Incorrect Time or Date of the Entries in the Event Log........................................................391
Inability to Upgrade iLO Firmware......................................................................................391
iLO Does Not Respond to SSL Requests .............................................................................394
Testing SSL ..........................................................................................................................394
Resetting iLO........................................................................................................................395
Server Name Still Present after ERASE Utility is Executed ................................................396
Troubleshooting a Remote Host ...........................................................................................396
Technical Support 397
HP Contact Information...................................................................................................................397
Before You Contact HP ...................................................................................................................397
Acronyms and Abbreviations 399
Index 407