Troubleshooting 110
Linux component version discrepancy for source
RPMs
You might observe differences in the RPM component name which might appear to be a version mismatch
for the component on the Select Item to be Installed screen and the Installation Results screen. This is
caused by the RPM build phase. The resulting component is actually the same version. The RPM build
adds information, so it is technically the same component.
For example, if you select the component HP NC Series Mellanox 10GBE Driver for Linux on
the Select Items to be Installed screen, it appears as hp-minx-en-1.4.3.1-1.src.rpm and on the
Installation Results screen, it appears as hp-minx-en-kmp-default-1.4.3.1_2.6.27.19_5-
1.x86_64.rpm.
HP SUM displays No components found in the
selected repository(ies) message
The No components found in the selected repository(ies)error appears when at least
one space is in the path name of the repository containing the components to be installed.
To resolve this issue, make sure no spaces are in the path name.
Additional/Optional Actions columns are grayed
when HP SUM is maximized
If the Select Items to be Installed screen or Installation Results screen in HP SUM is maximized, the
Additional column and sometimes the Optional Actions columns are grayed out.
To resolve this issue, restore the screen to the original size.
Installation of components failed with 'Update
returned an error' when installing Linux RPMs
When installing any component, if the installation fails, then HP SUM displays Update returned an
error message. To determine the installation failure, review the associated component log.
However, when installing RPMs using HP SUM you might see this error when the RPMs for more than one
Linux distribution are present in a single repository and a PSP bundle from the Select Bundle Filter screen
is not selected.
In this scenario, when multiple versions of source RPMs exist, the RPMs that are not the latest are not
installed and Update not needed or Not Updated-already current messages are returned. HP
SUM cannot determine which source RPMs go with which distribution because the RPMs do not contain
any operating system information.
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