HP Nc6400 - Compaq Business Notebook Maintenance And Service Guide

Troubleshooting
Maintenance and Service Guide 2–19
Flowchart 2.9—No Operating System (OS)
Loading
No OS loading from hard drive,
go to
“Flowchart 2.10—No OS Loading,
Hard Drive, Part 1.”
Reset power
cord in docking
device and
power outlet.
No OS
loading.*
*NOTE: Before beginning troubleshooting, always
check cable connections, cable ends, and drives
for bent or damaged pins.
No OS loading from diskette drive,
go to
“Flowchart 2.13—No OS Loading,
Diskette Drive.”
No OS loading from CD-ROM or DVD-ROM
drive, go to
“Flowchart 2.14—No OS
Loading, Optical Drive.”
No OS loading from network,
go to
“Flowchart 2.20—No Network/Modem
Connection.”

HP Nc6400 - Compaq Business Notebook Specifications

General

Operating System	Windows XP Professional
Networking	10/100/1000 Gigabit Ethernet
Processor	Intel Core 2 Duo
RAM	Up to 4GB DDR2
Storage	80 GB HDD
Display	14.1-inch WXGA (1280 x 800)
Graphics	Intel GMA 950
Battery	6-cell Lithium Ion
Chipset	Intel 945GM Express
Optical Drive	DVD+/-RW
Wireless	Intel PRO/Wireless 3945ABG
Ports	3 USB 2.0, VGA, headphone, microphone, RJ-11, RJ-45
Slots	ExpressCard/54
Dimensions	13.1 x 9.3 x 1.2 in