HP Nc6400 - Compaq Business Notebook Maintenance And Service Guide

Troubleshooting
Maintenance and Service Guide 2–27
Flowchart 2.17—Nonfunctioning Device
Done
Any physical
device detected?
Y
N
Unplug the nonfunctioning device from the computer
and inspect cables and plugs for bent or broken pins or
other damage.
Reseat
device.
Clear
CMOS.
Done
Fix or
replace
broken item.
Nonfunctioning
device.
Reattach device.
Close computer,
plug in power,
and reboot.
Device
boots
properly?
Go to
“Flowchart
2.9—No
Operating System
(OS) Loading.”
Device
boots
properly?
Replace hard drive.
Replace diskette
drive.
Replace NIC.
If integrated NIC,
replace system
board.
Y
N
Y
N

HP Nc6400 - Compaq Business Notebook Specifications

General

Operating System	Windows XP Professional
Networking	10/100/1000 Gigabit Ethernet
Processor	Intel Core 2 Duo
RAM	Up to 4GB DDR2
Storage	80 GB HDD
Display	14.1-inch WXGA (1280 x 800)
Graphics	Intel GMA 950
Battery	6-cell Lithium Ion
Chipset	Intel 945GM Express
Optical Drive	DVD+/-RW
Wireless	Intel PRO/Wireless 3945ABG
Ports	3 USB 2.0, VGA, headphone, microphone, RJ-11, RJ-45
Slots	ExpressCard/54
Dimensions	13.1 x 9.3 x 1.2 in