HP Nc6400 - Compaq Business Notebook Maintenance And Service Guide

Troubleshooting
Maintenance and Service Guide 2–23
Flowchart 2.13—No OS Loading, Diskette Drive
Done
Y
N
Reseat
diskette drive.
OS not loading
from
diskette drive.
Done
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
N
N
OS
loading?
Nonsystem
disk message?
Bootable
diskette
in drive?
Install bootable
diskette and
reboot computer.
Check diskette
for system files.
Try different
diskette.
1. Replace diskette
drive.
2. Replace system
board.
Nonsystem
disk error?
OS
loading?
Boot
from another
device?
Enable drive
and cold boot
computer.
Is diskette
drive boot
order
correct?
Change boot
priority using
the Setup Utility.
Go to
“Flowchart
2.17—Nonfunc-
tioning Device.”
Diskette
drive enabled
in the Setup
Utility?
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Reset the computer.
Refer to
Section 1.2,
“Resetting the
Computer,”
for
instructions.

HP Nc6400 - Compaq Business Notebook Specifications

General

Operating System	Windows XP Professional
Networking	10/100/1000 Gigabit Ethernet
Processor	Intel Core 2 Duo
RAM	Up to 4GB DDR2
Storage	80 GB HDD
Display	14.1-inch WXGA (1280 x 800)
Graphics	Intel GMA 950
Battery	6-cell Lithium Ion
Chipset	Intel 945GM Express
Optical Drive	DVD+/-RW
Wireless	Intel PRO/Wireless 3945ABG
Ports	3 USB 2.0, VGA, headphone, microphone, RJ-11, RJ-45
Slots	ExpressCard/54
Dimensions	13.1 x 9.3 x 1.2 in