HP ProLiant DL385 - OS Boot Problems Flowchart

142 HP ProLiant DL385 Server User Guide
OS boot problems flowchart
Symptoms:
• Server does not boot a previously installed OS
• Server does not boot SmartStart
Possible Causes:
• Corrupted OS
• Hard drive subsystem problem
Item Refer to
1 HP ROM-Based Setup Utility User Guide
(http://www.hp.com/servers/smartstart)
2 "POST problems ("POST problems flowchart" on page 139)" in
the HP ProLiant Servers Troubleshooting Guide located on the
Documentation CD or on the HP website
(http://www.hp.com/support
).
3 • "Hard drive problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD
or on the HP website (http://www.hp.com/support
).
• Controller documentation
4 "HP Insight Diagnostics (on page 118)"
5 • "Loose connections (on page 131)" or in the HP ProLiant
Servers Troubleshooting Guide located on the
Documentation CD or on the HP website
(http://www.hp.com/support
).
• "CD-ROM and DVD drive problems" in the HP ProLiant
Servers Troubleshooting Guide located on the
Documentation CD or on the HP website
(http://www.hp.com/support
).
• Controller documentation
6 Server user guide, located on the Documentation CD, or the HP
website (http://www.hp.com/products/servers/platforms
)