Registering for Insight Online direct connect
Use this procedure to register an HP ProLiant server for Insight Online direct connect remote support.
When you register for Insight Online direct connect, you must complete steps in both Intelligent
Provisioning and the Insight Online portal.
1. Verify that the server meets the prerequisites for using the Insight Remote Support solution.
For more information, see “Prerequisites” (page 13).
2. Select Register this server directly to HP.
The page refreshes to show the Insight Online direct connect registration options.
3. Enter your HP Passport credentials in the HP Passport User ID and HP Passport Password
boxes.
IMPORTANT: In most cases, your HP Passport user ID is the same as the email address you
used during the HP Passport registration process. If you changed your user ID in the HP Support
Center, be sure to enter your user ID and not your email address.
4. Optional: Enter the following information if the HP ProLiant server uses a web proxy server to
access the Internet:
• Web Proxy Server
• Web Proxy Port
• Web Proxy Username
• Web Proxy Password
5. Click Register.
Clicking Register is Step 1 of a two-step registration process. Step 2 is completed in Insight
Online.
By registering, you agree to send registration, service events, configuration, and Active Health
System data to HP. For more information about the type of data collected, see “Data collected
by Insight Remote Support” (page 12). All data collected and sent to HP will be managed
14 Completing initial configuration and registration tasks
To Next Page
Loading...
