HP ProLiant Gen9 User Manual

HP ProLiant Gen9
Troubleshooting Guide
Volume II: Error Messages
Abstract
This guide provides a list of error messages associated with HP ProLiant servers, HP Integrated Lights-Out, HP Smart Array storage, HP Onboard
Administrator, HP Virtual Connect,
ROM, and Configuration Replication Utility. This document is intended for the person who installs, administers,
and troubleshoots servers or server blades. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazar
ds
in products with hazardous energy levels.
Part Number: 795673-001
September 2014
Edition: 1

HP ProLiant Gen9 Specifications

General

Product Line	ProLiant
Generation	Gen9
Chipset	Intel C610 series
Expansion Slots	PCIe 3.0
Storage	SATA, SAS, SSD
Network	1GbE, 10GbE
Management	HP iLO (Integrated Lights-Out)
Power Supply	Flexible slot, hot-plug power supplies
Form Factor	Rack, Tower, Blade
Processor	Intel Xeon E5-2600 v3/v4 series
RAID	HP Smart Array controllers

Summary

HP ProLiant Server Errors

ADU Error Messages

Alphabetical list of ADU error messages for ADU version 7.85.16.0 and earlier.

POST Error Messages and Beep Codes

Lists POST error messages and beep codes applicable to ProLiant servers.

HP Smart Array Errors

Controller Runtime LEDs

Explains the meaning of controller runtime LEDs for status indication.

P440 Controller LEDs

Details the status indicated by the P440 controller runtime LEDs.

P441 Controller LEDs

Details the status indicated by the P441 controller runtime LEDs.

P840 Controller LEDs

Details the status indicated by the P840 controller runtime LEDs.

Cache Module LEDs

Explains the status indicated by the cache module LEDs.

Smart Array Windows Event Log Messages

Lists and describes Smart Array error messages found in Windows Event Logs.

HP Onboard Administrator Errors

Onboard Administrator Error Messages

Lists general errors reported by the gSoap service for validation, device failures, and CGI processes.

Firmware Flash Log Messages

Messages related to OA firmware synchronization and flashing errors.

HP Virtual Connect Errors

SNMP Traps

Summarizes available SNMP traps, their categories, severity, and MIBs.

VC Module MIB Traps

VC Domain Managed Status Changed Traps

Ethernet Module Events

Details events related to Ethernet modules, including CPU faults, state failures, and incompatibilities.

FC Module Events

Lists events for FC modules, covering CPU faults, state failures, and NO_COMM conditions.

Server Events

Details events related to server OA faults, states (FAILED, INCOMPATIBLE, NO_COMM), and BIOS compatibility.

Profile Events

Describes profile states like FAILED, data missing, and NIC configurations.

Ethernet Network Events

Details events related to Ethernet networks, including uplink connectivity and state changes.

FC Fabric Events

Lists events related to FC fabric status, including abnormal ports and WWN mismatches.

Unknown Module Events

Enet Uplinkset Events

HP iLO Errors

iLO POST LED Indicators

Explains the meaning and assignments of iLO POST LED indicators for hardware failures.

Event Log Entries

Login Issues

Discusses common login problems and their solutions, including password and directory issues.

iLO Management Port Not Accessible by Name

Unable to Access Virtual Media or Graphical Remote Console

Troubleshooting Remote Console Issues

Troubleshooting SSH Issues

Troubleshooting Virtual Media Issues

Microsoft Windows Event ID and SNMP Traps

Event Log Messages Associated with SNMP Traps

Foundation Agents

Storage Agents

NIC Agents