9. Click the Continue right arrow to proceed to the Intelligent Provisioning home page (“Overview”
(page 5)).
10. To ensure successful Insight Remote Support operation, verify the following after you install
the system software:
• Optional: AMS is installed on the server and the server operating system is running.
HP recommends installing AMS. For more information, see the HP iLO 4 User Guide.
AMS is installed automatically if you use the Intelligent Provisioning Recommended
installation method for Windows installation.
HP Proactive Care services customers only: AMS installation is required in order to receive
the following HP Proactive Care services features: Proactive Scan and Firmware/Software
Version Report and recommendations.
• If you did not install AMS, ensure that the server name is displayed correctly in Insight
Online and Insight RS.
AMS is one way in which iLO can obtain the server name. If iLO cannot obtain the server
name, the displayed server name in Insight Online and Insight RS is derived from the
server serial number.
Do one of the following:
◦ For Windows systems only, start the operating system. Insight Online and Insight RS
will use the Windows computer name to identify the server.
◦ Configure the Server Name on the Administration→Access Settings page in the iLO
web interface.
The server name is displayed in Insight Online and Insight RS, and can be viewed
by HP Support and your authorized service provider, reseller/distributor, and installer.
To protect your privacy, do not use sensitive information in the name of an HP ProLiant
server.
• The HP ProLiant iLO 3/4 Channel Interface Driver is installed.
This driver is installed automatically if you use the Intelligent Provisioning Recommended
installation method for Windows installation.
This driver is standard for SUSE Linux Enterprise Server 11 and 12 and Red Hat 6 and
7.
For more information, see the HP iLO 4 User Guide.
11. Optional: If you want to receive email alerts about system events, configure AlertMail on the
Administration→Management→AlertMail page in iLO.
For more information, see the HP iLO 4 User Guide.
Registering for Insight Remote Support central connect
Use this procedure to register an HP ProLiant server for Insight Remote Support central connect.
1. Verify that the server meets the prerequisites for using Insight Remote Support.
For more information, see “Prerequisites” (page 13).
2. Select Register this server through an HP Insight Remote Support centralized hosting device.
The page refreshes to show the Insight Remote Support central connect registration options.
16 Completing initial configuration and registration tasks
To Next Page
Loading...
