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HP ProLiant Gen9 Servers - Troubleshooting OS-Specific Issues

HP ProLiant Gen9 Servers
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Most supported iSCSI targets are fully supported by Intelligent Provisioning, including many FCoE
targets. There are issues involving HP 3Par targets using both Broadcom and Emulex-based devices
in Microsoft Windows. These devices might require set up in a non-scripted manner using a manual
installation or an imaging-based solution.
Troubleshooting Windows-specific issues
Issue: After installing Windows, when viewing the Integrated Management Log (IML), the log
may not generate and the following error message may be displayed: No system
management driver is loaded.
Suggested action: Use the Run as administrator option to launch the IML Viewer.
Issue: SNMP cannot be installed on HP-branded Windows Server 2008 Combo media using
Intelligent Provisioning. SNMP can be installed on HP-branded Windows Server 2008 R2
Combo media, which is supported.
Suggested action: Upgrade to Windows Server 2008 R2 or install the operating system
manually without Intelligent Provisioning.
Issue: No information is populated on the System Management Homepage after a
Recommended installation on Windows.
Suggested action: This is expected behavior because by default only AMS is installed. To
populate the information in the SMH, install WBEM or SNMP agents.
Issue: The Windows installation process fails because an unsupported language has been
selected.
Suggested action: The installation media must support the OS Language selected. Ensure the
language selected is supported by the Windows installation media.
Issue: When installing Microsoft Hyper-V Server 2012 R2 using an SD card, the installation
fails.
Suggested action: The Windows media may not support the high speed USB controllers on
some ProLiant servers and be unable to run from SD media. If the installation fails, install
Hyper-V Server 2012 R2 using the Microsoft install tools instead of using Intelligent Provisioning.
Issue: When attempting to install Microsoft Hyper-V Server 2012, the installation fails and the
following error message is displayed: Unattended settings error.
Suggested action: When installing Microsoft Hyper-V Server 2012, you must select the Windows
2012 OS family and the Hyper-V OS.
Troubleshooting Linux-specific issues
Issue: When using the Recommended installation method in one of the following situations:
Red Hat OS installation with FTP source media
One of the following problems occurs:
The installation hangs during reboot and a The Red Hat Enterprise Linux
Server CD was not found error is displayed.
The installation hangs and a Could not allocate requested partitions error
is displayed.
The installation does not complete successfully, or
The installation completes successfully even if there are missing flat files for the OS
installation.
82 Troubleshooting

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