Table 31 Main error codes (continued)
Details and solutionDescriptionError code
Network initialization failedC0
• Check the network cable.
• Check that the network configuration is
correct.
• If DHCP is enabled, ensure that a DHCP
server is up an running on the device's
network.
• Power cycle the device and try again.
Telnet interface initialization failedC1
• Check the network cable.
Web server initialization failedC2
• Check that the network configuration is
correct.
• Power cycle the device and try again.
• Power cycle the device and try again.
EEPROM parameter failureC3
LAN card initialization failed.C4
EEPROM write data to failure.C5
Ping command did not reach targetC6
• Check the network cable.
• Check that the network configuration is
correct.
• Power cycle the device and try again.
Cannot upgrade firmware from USBC7
• Ensure that the correct file was selected.
Cannot upgrade firmware from FTPC8
• Retry firmware upgrade.
• If not successful, attempt a different firmware
upgrade method.
Cannot upgrade robotic firmware from Flash.C9
• Retry firmware upgrade.
• If not successful, attempt a different firmware
upgrade method.
• If still not successful, contact Hewlett Packard
Enterprise customer support.
ROM checksum incorrectD0
• Retry library firmware upgrade.
• Ensure that the firmware is correct for the
device.
• If the device continues to fail, contact Hewlett
Packard Enterprise customer support.
Power-cycle the unit.RAM error during Power-On-Self-TestD1
Power-cycle the unit.Read or Write to NVRAM onlibrary controller
failed
D2
Power-cycle the unit.
Time controller failed during Power-On-Self-TestD3
Internal UART serial communication errorD4
Power-cycle the unit.
Communication to display failedD5
Library controller memory errorD6
Error codes 161
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