HP StoreOnce 4500 - Default Chapter; Table of Contents

Contents
Part numbers for replacement parts..................................................... 6
HPE StoreOnce and HPE ProLiant documentation...................................................................... 6
Accessing HPE ProLiant documentation...................................................................................... 6
Accessing the HPE D6000 Disk Enclosure documentation.......................................................... 6
Identifying the StoreOnce processor model..................................................................................7
HPE StoreOnce 4900 44TB Backup server .................................................................................7
Disk enclosure configurable parts.................................................................................................8
HPE StoreOnce 4700 24 TB Backup............................................................................................9
HPE StoreOnce 4500 24 TB Backup..........................................................................................10
HPE StoreOnce 4500/4700 (24TB) and 4500 (48TB) Expansion Modules................................ 12
HPE StoreOnce 2900 24 TB Backup..........................................................................................12
HPE StoreOnce 2700 8 TB Backup............................................................................................13
General StoreOnce maintenance activities........................................ 15
Preparing for StoreOnce maintenance activities.........................................................................15
HPE StoreOnce Remote Support.................................................................................... 15
Powering off the system before performing maintenance activities................................. 15
Powering on the system after completing maintenance activities....................................16
Upgrading BIOS or hardware firmware components.................................................................. 16
Updating firmware using the StoreOnce GUI...................................................................16
Updating firmware using the StoreOnce CLI....................................................................17
Upgrading StoreOnce software...................................................................................................18
POST messages and troubleshooting........................................................................................ 18
Tasks that are unique to HPE StoreOnce Backup...................................................................... 18
Rack stability...............................................................................................................................18
Identifying problems.............................................................................20
Example alert for a failed disk.....................................................................................................20
Using the StoreOnce GUI to identify a failed disk.......................................................................20
Viewing the Events Log....................................................................................................20
Viewing the failed disk in the Hardware tree.................................................................... 21
Using the StoreOnce CLI to identify a failed disk........................................................................22
System motherboard replacement...................................................... 26
StoreOnce-specific motherboard replacement information.........................................................26
Motherboard spares part numbers..............................................................................................26
DIMM locations........................................................................................................................... 26
Identifying the Activation Key for the iLO4 license......................................................................27
iLO and BIOS configuration after replacing the motherboard..................................................... 27
Configuring iLO and RBSU settings.................................................................................28
RBSU settings..................................................................................................................28
iLO4 settings.................................................................................................................... 30
The HP p1228 RAID controller............................................................. 31
The p1228 RAID card in a StoreOnce 4900 server.................................................................... 31
Contents 3