Troubleshooting 
HP Uninterruptible Power System T1000 XR and T1500 XR Models User Guide  5-3 
 
 
HP CONFIDENTIAL Codename: Sherman Part Number: 216164-002 Last Saved On: 8/27/02 4:15 PM 
 
Table 5-2:  Troubleshooting After Startup continued 
Symptom  Possible Cause  Suggested Action 
The Overload LED is 
red. 
Protected devices are 
exceeding the UPS power 
rating. 
Remove one or more devices to 
reduce the power requirements. 
  The UPS may switch from 
utility to battery power. 
Verify that the devices are not 
defective. 
The On Battery LED ( ) 
is flashing red.  
The battery voltage is low.  If the UPS is supplying battery power, 
save your current work and power 
down the system. Allow the batteries to 
charge. 
    If the UPS is supplying utility power, no 
user intervention is required. Allow the 
batteries to charge. 
There is insufficient 
warning of low 
batteries. 
Battery service is required.  Allow batteries to charge for 24 hours, 
then initiate self-test. If LED is red, 
replace batteries. 
  The Shutdown Delay 
configuration is inappropriate. 
Update the Shutdown Delay from 
5 seconds to 3 minutes. 
    Use HP power management software 
to specify a suitable delay. 
The Bad Battery/ 
Low Battery LED (
) is 
flashing red. 
A potential battery failure is 
detected. 
Allow the batteries to charge for 24 
hours, then initiate a self-test. If the 
Bad Battery/Low Battery LED is red, 
replace batteries. 
  New batteries are improperly 
connected. 
Verify that the batteries are connected 
properly. 
All LEDs are flashing 
red and an audible 
alarm cannot be 
silenced. 
An internal UPS fault 
condition exists. 
Power down the UPS. Contact an 
authorized service representative. 
Repairing the UPS 
Repairs to the UPS must be carried out by HP or an authorized service representative. Other 
than battery replacement, there are no UPS user-serviceable parts.