HP TouchSmart 9300 Elite User Manual

B Troubleshooting Without Diagnostics
This chapter provides information on how to identify and correct minor problems, such as diskette
drive, hard drive, optical drive, graphics, audio, memory, and software problems. If you encounter
problems with the computer, refer to the tables in this chapter for probable causes and recommended
solutions.
NOTE: For information on specific error messages that may appear on the screen during Power-On
Self-Test (POST) at startup, refer to Appendix A,
POST Error Messages on page 101.
Safety and Comfort
WARNING! Misuse of the computer or failure to establish a safe and comfortable work environment
may result in discomfort or serious injury. Refer to the Safety & Comfort Guide at
http://www.hp.com/
ergo for more information on choosing a workspace and creating a safe and comfortable work
environment. For more information, refer to the Safety & Regulatory Information guide.
112 Appendix B Troubleshooting Without Diagnostics

HP TouchSmart 9300 Elite Specifications

General

RAM	Up to 16 GB DDR3 SDRAM
Operating System	Windows 7 Professional
Touchscreen	Yes
Processor	Intel Core i5 or i7
Display	23-inch diagonal widescreen LCD with LED backlight
Storage	Up to 1 TB Hard Disk Drive or Solid State Drive
Graphics	Intel HD Graphics
Optical Drive	DVD+/-RW SuperMulti DL
Chipset	Intel Q67 Express
Audio	Integrated high-definition audio
Webcam	Integrated 2 MP webcam
Ports	USB 2.0, RJ-45, audio in/out
Networking	Gigabit Ethernet, Wi-Fi