TROUBLESHOOTING SCENARIOS AND SOLUTIONS 129
Chapter 5
Solving Diskette Problems
Table 5-5 Solving Diskette Problems
Problem Cause Solution
Diskette drive light stays on. Diskette is damaged. In Microsoft Windows 2000 and Microsoft
Windows XP, right-click Start, click Explore,
and select a drive. Select
File>Properties>Tools. Under Error-checking,
click Check Now.
Diskette is incorrectly inserted. Remove diskette and reinsert.
Drive button is not pushed in. Push in drive button.
Files on diskette are damaged. Check the program diskettes.
Drive cable is not properly
connected.
Reconnect power cable. Ensure that all four
pins are connected.
Drive not found. Cable is loose. Reseat diskette drive data and power cables.
Removable drive is not seated
properly.
Reseat the drive.
Diskette drive cannot write to a
diskette.
Diskette is not formatted. Format the diskette.
Diskette is write-protected. Use another diskette or remove the write
protection.
Writing to the wrong drive. Check the drive letter in the path statement.
Not enough space is left on the
diskette.
Use another diskette.
Diskette write control is
enabled.
Use Computer Setup to check the storage
security feature disabled settings.
Diskette is damaged. Replace the damaged disk.
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