TROUBLESHOOTING SCENARIOS AND SOLUTIONS 147
Chapter 5
Internet takes too long to download
Web sites.
Modem is not set up properly. Verify that the correct modem speed and COM
port are selected.
For Windows 2000:
1Select Start>Settings>Control Panel.
Continue with step #2.
For Windows XP:
1Select Start>Control Panel. Continue with
step #2.
2 Double-click System.
3 Click the Hardware tab.
4 In the Device Manager area, click the Device
Manager button.
5 Double-click Ports (COM and LPT).
6 Right-click the COM port your modem uses,
then click Properties.
7 Under Device status, verify that the modem
is working properly.
8 Under Device usage, verify the modem is
enabled.
9 If there are further problems, click the
Troubleshoot button and follow the on-
screen instructions.
Table 5-17 Solving Internet Access Problems (Continued)
Problem Cause Solution