Replacing a hard drive ...................................................................................... 88
Removing a hard drive ..................................................................... 88
Installing a hard drive ....................................................................... 88
CPU heatsink .................................................................................................................... 91
Removing the CPU heatsink ............................................................................. 91
Replacing the CPU heatsink ............................................................................. 92
Processor .......................................................................................................................... 94
Removing the processor ................................................................................... 94
Replacing the processor ................................................................................... 95
System board ..................................................................................................................... 96
Removing the system board ............................................................................. 96
Replacing the system board .............................................................................. 97
Product recycling ................................................................................................................................ 97
5 System diagnostics and troubleshooting
E-Support ........................................................................................................................................... 99
Help & Support Center and E-Support .............................................................................. 99
Troubleshooting checklist ................................................................................................................. 100
LED color definitions ....................................................................................................................... 100
HP Insight Diagnostics Offline Edition .............................................................................................. 100
Key features and benefits ................................................................................................ 101
Theory of operation .......................................................................................................... 101
Diagnostic Utility on CD ................................................................................................... 101
Downloading the latest diagnostic utility .......................................................................... 102
User Interface .................................................................................................................. 102
Navigation ....................................................................................................... 102
Survey tab ....................................................................................................... 102
Test tab ........................................................................................................... 103
Status tab ......................................................................................................................... 103
Log tab ............................................................................................................................. 104
Help tab ........................................................................................................................... 104
Diagnostic error codes ..................................................................................................................... 104
Diagnostic LED codes ..................................................................................................... 104
Troubleshooting scenarios and solutions ......................................................................................... 106
Solving minor problems .................................................................................................. 106
Solving power supply problems ....................................................................................... 108
Testing power supply ...................................................................................... 108
Solving diskette problems ............................................................................................... 109
Solving ............................................................................................................................ 110
Solving display problems ................................................................................................ 112
Solving audio problems .................................................................................................. 113
Solving printer problems .................................................................................................. 114
Solving keyboard and mouse problems ........................................................................... 115
ENWW vii
To Next Page
Loading...
